Rock Gifts & Book Centre

Visited this shop for the second time today to buy the holy communion and the cashier insisted that she didn't accept cash payment. First time was in July 2021 and was a different shop assistant and never encounter such as today. Her reason was it's covid and shop practices contactless payment. It really doesn't make sense at all because if you want to base on your covid19 contactless payment, you not even suppose to be present or standing at the cashier counter. And if we have to pay by Nets payment as insisted other than paywave, you still have to take and hold my bank card from me and that is not contactless. I feel so upset as I did not have a bank card as it's being temporarily suspended due to scam activities on my bank card last night hence bank had blocked it. Please be reasonable and sensible when trying to provide services by giving more sense.

Female staff needs proper customer service training... Totally spolit the Christmas Spirit ..The tone of voice and body language used by the cashier was not pleasant... Nevertheless I still made a purchase as I decided to buy something for myself and wife this Christmas... And also to support NCC after these years.. As a NCC server.. it unfortunate to experience this at the Rock... NCC management needs to review employment.. Lastly, I checked with the sales girl if the kings of King cross necklace is sliver. She mentioned it's white gold...and non refundable after sales.. I proceed to check the products before accepting but she seems unhappy abt it...?? After purchase.. I checked the official website, it's actually stainless steel... Sigh..

Ur staff working there could have better service. Was told off when she exclaimed that we were not allowed to try out the engraved bangle due to covid. The samples u had on the shelf has diff sizes of the bangle opening, hence we tried the samples to make sure it fits (there wasnt any notice to say no trying). Then ur staff walked over and started taking to us in a rude manner and tone. She pointed to a small piece of notice pasted there which says to contact the staff if we need a new piece (it did not say no trying as she claimed). The entire experience was v uncomfortable. She also said they are all the same size but apparently its not. It comes in petite and standard sizes. I showed her the samples pieces with diff opening gap sizes and she was rather defensive to say they are adjustable. If my wrist is going to give people covid, then all ur merchandise would be contaminated with all the hand touching. Sorry v rude staff u have and we didnt want to argue with her as its boxing day and thinking that shes a sis in christ. Im also appalled to read a few recent reviews mentioning abt the staff, maybe the management should look into it.

wonderful products, beautiful spirit-infused atmosphere. some nice nick-nacks for Christmas presents. Usually these kinds of shops are quite dreary but this one is bright and although quite congested, is not unpleasantly so. some fun spinoffs of Singlish phrases that they have printed onto pouches, towels, caps. no photos as the products I bought are already wrapped for presents. you can search online for the products which are comparably priced. i ordered more of the spinoff 'Good Morning' towels which arrived a couple of days later. staff quite unwelcoming which is why 4 not 5 stars. a shame as the place itself is quite a refreshing place to hang out but the staff are not a match. oh well.

Great! Lots of Christian books, cd, dad n other items for sale. I go there every other month to get new Communion pack. Located on level 3 at Star Vista.

Love the books here n they have very beautiful gifts too! Whenever I run out of ideas to buy a gift, I can always come here n get something. ?

Customer service isn't very good but the products are. Came to check out Joseph Prince's new book. Would recommend coming down and buying something to support NCC or Joseph Prince

A lovely store, with a peaceful atmosphere, where the presence of the Lord is felt. The staff are very friendly and made our experience very pleasant. If you are in Singapore you should check this place out.