Singtel

3.2/5 β˜… based on 8 reviews

Contact Singtel

Address :

Singapore 168732

Phone : πŸ“ž +8888
Website : http://www.singtel.com/
Categories :
City : Singtel

Singapore 168732
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Lucian Kimbrell on Google

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Staff was really friendly and helped me recontract my phone quickly. Was informed of special promotions/offers that I did not know about prior to entering the store. Given that customer service was really exemplary, I look forward to my next trip here.
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Alastair Tan on Google

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Having good staff attend to you is based on your luck. Been here a few times and had quite rude/impatient staff tending to me. But had a better experience during my most recent visit.
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Irene Xu on Google

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I was told by them they could not accept my ID document for my request to port into another operator, but they would accept the same document if I am to sign a new contract. They said "you can go to the Somerset branch" and when asked whether the situation would change, they said "No." Very rude staff and terrible experience?
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Jessica Moningka on Google

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Service is so bad that I have to leave a review. Too many staff sitting around. Didn't even bother to answer questions or help. I switched provider, because I don't see why I should be paying more for non existent service.
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Tatiana Emelianova on Google

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Worst service I’ve ever experienced in my life. I applied online for broadband fiber installation, didn’t hear anything back from Singtel during 10 days, had to contact myself. None of the employees were willing to help me. I spent a whole week trying to resolve my issue until I heard from them that they simply lost my inquiry. And even after multiple complaints still no one wants to take responsibility and resolve the situation. At the same time they force you for the contract when you apply for the service online, there’s no way to cancel it already. Terrible client treatment.
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Charles C on Google

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Staff had a very bad attitude. And fool customer to sign the contract!!! I ask to review the contract but he fool me that I can only see it after I sign it. I ask again what is this signature for, if this is the final sign? He said this is just to review the contract. But turns out this is the only signature and the final signature as well!! I feel very uncomfortable with this.
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Lui Kean Hoong on Google

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Great service at this shop. Very knowledgable female staff.
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Olaf Lange on Google

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Really poor service. I pre-ordered two HiTourist SIMs for Airport collection. Credit card was charged immediately, I have been waiting for an order confirmation for two days. All attempts to contact customer service (WhatsApp, email, phone) failed. Nobody feels responsible, emails are not answered at all. Calling the hotline in Singapore from Europe is pointless. Waiting on hold is more expensive than the two prepaid sim cards. Hands off, there are better providers in SG.

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