Starry Homestead @ Balestier Road - 511 Balestier Rd

It has been a good experience working with Starry Homestead. Their finishing is good and the quality of materials used has also been excellent. I really like their design too. Everything was smooth during the course of renovation.

Be sure to look for ID Tim. He knows his stuff and is very responsible. Dude designed for us a beautiful white colored minimalist home which looked simplistically stunning. He was very on the ball with every stage of our HDB reno. Dude takes every effort to update us on the progress every step of the way. We had issues that cropped up (e.g. water leaking) after the reno was complete but dude was still damn helpful to get his plumbers down to rectify the issue. Thanks much for the amazing job rendered!

Before I go for my renovation for my house, I do a research of few interior design company and I found starry homestead because they won of 3 years of public trust titles in a row. And I walk in for the enquiry, and I found my ID Mr Woon, he wrote down what I do i need and kind of taste for my new renovation of my house, I most important he found that he is very sincere to help me...

What a terrible experience I had from start of my renovation hacking on 7th of Nov 2018 until now (12 Jan 2019) after I engaged Starry Homestead as my renovation contractor. The company supposed to complete the renovation within 3-weeks time However, more than 2 months past, no workable solution to be provided on defects rectification since 12 Dec 2018, no proper handover to be conducted at all, no credit note on promised and agreed discount to be issued to me. If I never changed phone to call my ID, I even didn’t know that company wanted to terminate the contract. And according to my ID, termination letter supposed to send to me on 9th or 10th Jan. As expected, nothing happened. Until now, even nobody contacted me to discuss the next-step. Their carpenters wrongly drilled my water-pipe and caused the water leaking; therefore their plumber had to hack down my good wall tile to replace the water-pipe in Master bath-room and consequently new vanity cabinet must be re-installed due to such rare accident and inferior mistake made and irretrievable damage caused; Few times touch-up by their carpenters but still couldn't fix many defects for wardrobe installed by them first-time due to poor quality and lousy workmanship; Even for re-installed wardrobe, their carpenters never followed the correct size to install the hanging bar and till now there are lots of unacceptable dents/scratches/defects(i.e. PVC peel off after 1 week reinstallation of wardrobe, the scratches/defects on the left door of vanity cabinet due to wrong paints to be used and lousy PVC Plastering skill etc.) on re-installed vanity cabinet and wardrobe caused by poor workmanship and careless working attitude from their workers. Due to all those incidents, I had to change my flight itinerary which incurred additional charges to coming back SG to attend their re-installation; Had to apply additional leave to finish the extended renovation/defect rectification; spent much longer time and made more efforts to coordinate/discuss with their sides to make sure the re-installation/rectification to be done as promised by Starry Homestead. I even spent lots of time to help them to do pre-arrangement and project management. In addition to all those tangible time/effort/loss/cost, My family and I also have to suffer other pain/inconvenience which included but limited to disrupted holiday plan and related cost, additional leaves required to cause bad appraisal from my boss; a lot of inconvenience on no wardrobe and toilet to be able to use for unexpected longer renovation period; longer time living in dirty/dusty/noisy and messy environment; additional cleaning/tiding up time and work; additional furniture/floor damage due to unprofessional service by their different batches of workers, struggling to manage unexpected circumstances caused by their workers with poor workmanship etc. I also escalated my case to their customer services and so-called management in charge of Balestier branch manager Tony by many calls and around dozens of whatsapp messages. But in the end, they totally ignored my feedback/comments and never rendered necessary assistance to me (e.g. Proactively call me to discuss the remedy solution, work out detailed solutions/work plan to solve the issues, offer necessary discount for the unacceptable defects etc.) except making deceptive promise, asking for more time to be given for rectification. As such, I feel very regret to engage Starry Homestead to be my renovation company. Overall I would say Starry Homestead is very irresponsible company with many fraudulent statements made and lots of behavior breach of contract signed with customer. Their capability to handle customer feedback, workmanship and working process, professionalism are really poor and they are not able to qualify the honor and merit for 3 years super trust award by Qanvast and Case Trust Certificate.

I was looking around to renovate my home and chanced upon Starry Homestead Pte Ltd. Contacted them and Yong Kun responded to my query. He was very attentive to my requirements, gave great advice and insights. Upon confirmation, the entire process was smooth - transactions were mostly committed online, which shows the business is up to pace with technology. Excellent experience, kudos to Starry Homestead and Yong Kun!

I went with Starry Homestead because their designs were very nice. During our initial discussions with them, we gave them a rough idea of what we wanted, and they gave us a lot of wonderful suggestions. I really love the kitchen cabinets that they did up for us. It was unique and stylish and very modern. The after sales service was excellent. After moving in for a month or so, we had a few faulty lights, and the water heater malfunctioned. We gave them a call on Saturday, and by Monday, them had sent their workers down to take a look. I have recommended them to my friends and I would definitely encourage others to engage his services!

We had hired Starry Homestead for our new house. Our ID was Cavan Chye. She was very professional for doing modern design for our new house. We recommend new house owner to engage with her.

Cavan, my Interior Designer assigned to contact me since Day 1 show me her patience, understanding my needs on my renovation requests. Overall, renovations completed much within my required time line and we're able to shift into our new house mid Nov last year, Y2020! What I like most is the 2 years guarantee on any renovation works done by her contractors after hand over so it gives me and my family a peace of mind!