The Coffee Bean & Tea Leaf™ - JEM

Order from grab app and self collect, order large size, see the arrow (not full, 70%)

This is my go-to breakfast spot and is Halal. My wife and I come here almost every second week. I usually have the breakfast platter (Continental breakfast), but my wife is more adventurous and has tried almost everything on their menu. Overall the food and service is excellent, the staff are very attentive and always have a smile on their face. The coffee here is also delicious. Would highly recommend others to try it out !!

Enjoying a good breakfast is definitely a good way to start a stressful day. Egg Ben is really tasty. Ceasar salad is awesome Geen tea is nice and last but not least the service is good. If given a choice again, will definitely go back again for breakfast Love the way they manage.

Shout out to Aqila (sorry if i spelled her name wrong, i had to look super quickly) who was the best ever!! I screwed up my order and she fixed it for me really quickly while juggling a line and being super nice about it. Even picked me out from the line when i queued up the second time and figured out something was wrong without me saying anything. If i could write directly to her manager saying how great she was i would

The best place to have my caffeine re-filled but this outlet still need better counter service..

Just wanted to leave a review for Arina (i hope i spelt your name correctly!!), i believe she is one of the managers of this outlet! I rushed into this outlet for a couple of online meetings on my computer and an hour later, my hot coffee was cold after the meeting. Arina offered to make me a fresh cup of coffee knowing that mine had turned cold as I did not have time to consume it. Despite me saying that we can just microwave it etc, she still insisted & made a new cup happily even though the store was closing soon. That was so nice of her!! Also, she was very kind and did not rush me off despite me overrunning the time limit. Her outlet is super clean and everyone is always seen joyfully serving customers. Will 100% come back again to JEM to enjoy a cup of coffee here with my friends! I seldom write reviews but this is an outstanding service I've experienced and I hope to share it with others.

I always visit in this outlet and they really never failed to prepare a nice coffee and the Ambience here is really relaxing and clean should I say it looks vibrant. Thanks to the Team, especially the Malay skinny Manager very hardworking and really maintain the outlet clean. Keep up the good Job!

Visited this outlet several times. While ambient is nice, food was not consistent. On the last visit on 12Oct20, our egg & ben turned out with hard boiled egg. Earlier while placing order, we're attended by this rude Malay female Assistant Store Manager that greeted us with "no use of laptop in the premise" (we carried laptops, after work). Midway ordering, my partner was calling out 2 breakfast sets when she was interrupted with an aggresive tone "instructing" us to choose drink for the first set (in other establishments, customers always finish placing orders and crew would ask what drink customer would like to pair with for Set A Set B etc. etc.) To add injury to insult, the other female crew obviously treated customers as if they are transparent. When I walked back to the counter to request for syrup, she passed one to me while "looking away". Coffee Bean, you are in service industry and you need to have some form of quality control (personnel and food) yeah? Please place a formal announcement stating "no laptops use on the premise" if that is a formal direction too so customers don't get caught by surprise. The incident happened on 12Oct20/0846/A444927. Update Apr22: place revamped, crews replaced. The place and service was much more pleasant. More seats are available.