Flaming Queen - 333A Orchard Rd
3.2/5
★
based on 8 reviews
Contact Flaming Queen
| Address : | Singapore 238897 |
| Phone : | 📞 +778 |
| Postal code : | 02 |
| Website : | http://www.flaming-queen.com/ |
| Categories : | |
| City : | Flaming Queen |
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glenn desilva on Google
★ ★ ★ ★ ★ After sales is horrendous!!
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MTRLSam on Google
★ ★ ★ ★ ★ Long story short; worst shopping experience. “Epic” customer service.
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Naithan Raheja on Google
★ ★ ★ ★ ★ Great service and they were very patient. Happy to work with our budget and showed us so many fragrances to help make our decision.
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Rahmad Sakom on Google
★ ★ ★ ★ ★ Purchased Otello and arranged it for home delivery. Sales lady was very patient and helpful. I took quite some time to choose the fragrance capsules. Well explained to me .Thank you! :D
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Claire Soh on Google
★ ★ ★ ★ ★ An interesting shop with many nice brands of home fragrances. The sales lady was patient and made some good recommendations. I bought some Baobab candles and I love the scents.
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jim baz on Google
★ ★ ★ ★ ★ Bought the Linari diffuser for 230 SGD. After a few months the lining on the bottle starts flaking off. I go to the shop complain and am told to bring it in for an exchange. I do that then the sales clerk says she can't exchange. She calls someone on her phone. Then I hold my ground and she calls again.
She then offers me the bottle on display as an "exchange" and she pours out the remaining liquid in front of me to make sure I am not getting anything for free.
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SW Chen on Google
★ ★ ★ ★ ★ I like the products they sell but their sales policy is terrible. Very rigid and sales promoter dont have much 'power' in terms of making decisions, so afraid to call their bosses to check. No means no kind. Not enjoyable shopping with them. I usually buy from Taka outlet (which is priced more expensive btw).
Response:
Nope, i was not asking about further discount.
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benjamin szajman on Google
★ ★ ★ ★ ★ A special thanks to Andrew and his team @ Flaming Queen - I am based in London and wanted to offer a maxi max Baobab candle to a friend of mine in Singapore. I contacted Flaming Queen over the phone and spoke to Andrew who offered me to open a WhatsApp chat to make communication quicker and easier for me. He organised everything for me: secured payment, a nice gift card and made sure his team would know about my friend's visit at the store to make it a nice and smooth experience for her. Everything went well. She loved it and told me everyone there was patient and helpful, giving her excellent recommendations to make her decision. 5 stars to Andrew and his team !!
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