Harley-Davidson of Singapore - #01-04 Harley-Davidson of Singapore

Did not know they had a Harley shop here. Quite surprised needed to check the bikes out. Decent selection of bikes and apparel.

Came here this morning for a test ride of the 2020 Electra Glide Standard. Andrew was accommodating, patient and understanding. Love the ride and hope to join the HD fraternity soon.

The staffs are very friendly, too bad they closed down some stores, only 1 store for clothing now

It’s Harley, do you still need a review on this place? It’s a showroom, you go there and buy big American bikes... well, if you’re in luck you may get a test ride... and oh they offer rentals too... so maybe if you don’t have a Budget to buy, it might be wise to at least consider renting 1 for a weekend to go touring or something... cheers...

Nice collection n friendly staff to explain I’m from India n purchased a Harley riding jacket n it was a good deal

Nice decor and shiny chrome all over the place. Had gone for a test ride of a Iron 1200. Staff is generally friendly and happy to talk about bikes

Just visited the shop at Alexandra this morning(7/6/21) at 9am to get some spare parts for my bike. I already called Harley Davidson hotline yesterday 6/6/21 to check the operation time for spare part department to check stock availability. They told me they have the last set of the item and I can just drop by may be 9-930am to buy it. I also double check with him that if I reach about 915-930am should be no problem to collect the item. So move forward to this morning incident. I reach the outlet at 9am and went to the counter the guy at the counter told me to wait at the waiting area and told me that the spare Part department guy( jerry or Jeral) will normally arrive latest 930am. So I don’t mind checking the retail section for a while and chill till 9.30am. But when around 9.35am another lady salesgirl walk over and told me that the spare part sales person will not reach work so early also on MONDAY in particular. I checked with the lady the correct operating hour cause is covid season time of operation might change. But she told me is 8.30am for all sparepart department and retail. So I wait till 930am is already very gracious to them. If u were task me how I feel... I’m not happy at all not that they ruin my plan and also wasted my time. So I just told the staff this is not the right way to do customer service also treat ur customer. This might be the 1st time I’m writing review or complaints. This is not a normal retail shop. This is HARLEY DAVIDSON. But even if is not a famous brand retail shop I don’t think they have the rights to treats customer like this and this is not the right way to do retail and customer service. I am not hoping for any compensation or voucher I just voice it out so that ppl reading this and riding a motorcycle that u have sold to us, will be careful of buying any spare parts in HARLEY DAVIDSON SINGAPORE. Lastly I still love my HARLEY-DAVIDSON motorcycle dearly but not the sales team in the shop. Thanks for reading and May God Bless you all Dan Semoga tuhan berkati P.s I would have bought it online, is way cheaper and save me more time and trouble. I bet the sale person still haven’t reach the shop after I post this review P.s p.s just look at the response and reply of this review. This is the customer service of HD Singapore. I’m done and take care guys

Always nice to visit! Friendly staff!