JEN Singapore Orchardgateway by Shangri-La
4.4/5
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based on 8 reviews
Contact JEN Singapore Orchardgateway by Shangri-La
| Address : | Singapore 238858 |
| Phone : | ๐ +788888 |
| Website : | https://www.hoteljen.com/singapore/orchardgateway/about/ |
| Categories : |
Hotel
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| City : | La |
| Description : | Understated quarters in a cosmopolitan hotel with a rooftop pool, 24-hour dining & free breakfast. |
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Helen Mason on Google
โ โ โ โ โ Fantastic stop over! Will certainly come back. The pool area was incredible. We treated ourselves to champagne on the roof whilst in the pool. Unfortunately a few screaming children were there also in the pool, however to our amazement and joy they were told by security to be quiet!! Loved it, Fantastic! Top class
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Stephen Nolting on Google
โ โ โ โ โ Great hotel and location! The hotel sits directly above the Somerset subway station on the North South line, making it really convenient and cheap to get around Singapore. The hotel also connects to the Orchard Gateway and 313@somerset shopping malls, so there are plenty of shopping and dining options there without having to leave the area. This is really useful during bad weather. The rooftop pool deck, zen garden, and infinity pool are soooo relaxing! Service up there and all around the hotel is excellent and really helped us enjoy our vacation. We enjoyed the breakfast buffet as well, lots of choices from the different cultural tastes of Singapore. This is one of our best hotel experiences and I highly recommend if you are looking to stay somewhere in the Orchard area.
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Norlin Karim on Google
โ โ โ โ โ Everything was excellent and exceeded my expectations from staff to room to facilities.
Infinity pool and bar were outstanding.
We had dinner at the restaurant - great food and service.
Room was big and spacious. Loved the huge king bed.
Location was excellent too - so easy to get around.
Will definitely be back for my next staycation.
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Loic Couthier on Google
โ โ โ โ โ This hotel was excellent, swimming pool is insanely beautiful with awesome views. Drinks were great, service was great too. Location is good, this is in a shopping area and the metro is literally under the hotel so it's easy to get anywhere you want. It was pricey, I suppose it's Singapore price!
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Maggie Sim on Google
โ โ โ โ โ had a enjoyable time during our stay at Hotel Jen with my fiancรฉ! booked ourselves a club room and it was very clean and well maintained. staffs everywhere were extremely attentive and polite! we were very impressed with the service given to us and we thoroughly enjoyed our stay. will definitely come back again. thank you for the great experience Hotel Jen!
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Pariss Gutkind on Google
โ โ โ โ โ Good hotel with a central location. The rooms were very comfortable and provided a great basis to visit the city.
Our biggest disappointment was the breakfast which had a large selection of items but all of poor quality. Everything was industrial and didnโt taste good. We would have much rather preferred a smallest selection but of higher quality.
Overall, we found that the price/quality ratio of this hotel was not good (itโs expensive for what you get) but we still enjoyed our stay there.
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Ben Quist on Google
โ โ โ โ โ Overall customer focus and experience was average. Facilities offer and availability average and misleading - I booked a premium room with an offer to premium exclusive areas only to find them closed.
Breakfast offer was very average. Hot food was cold and service average. We ended up going elsewhere for three of the days.
Our room was nice - but i did book a premium end panorama room so i expected. I did have to continually ask for towels etc as what was provided was well below needs
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CM on Google
โ โ โ โ โ An overall great experience with a fantastic room very comfortable with a spacious bathroom. The roof top infinity poolโฆ well that alone is worth 5 stars with its amazing views, great cocktails and friendly staff. A couple of things could be improved as we couldnโt place a room service order by phone and the room phone didnโt work which meant that we had to go down to front desk to order. The room could do with a minibar but maybe that is a Singapore thing. I do recommend it wholeheartedly and will be back
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