Koi Cafe Westgate
4/5
β
based on 8 reviews
Contact Koi Cafe Westgate
Address : | Westgate, Singapore 608532 |
Phone : | π +97 |
Categories : | |
City : | Westgate |
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Kathryn Ixora on Google
β β β β β polite staff, good tea, but price getting higher. My favourite drink is caramel milk tea Low sugar with taro q, must try! Healthier options would be green tea macchiato or just the basic green tea no toppings. Love the flavour of the tea as it is strong and fragrant as compared to other Brands of bubble tea which is my it keeps me loyal. Furthermore I signed up for the koi membership which entitles me to collect points that can be redeemed for free upgrades, free toppings, etc. Recommended
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Klauds on Google
β β β β β As a loyal koi fan, it was pretty upsetting that the pearls were stuck together and not mixed well during the boiling process.
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CCS on Google
β β β β β They have gone high-tech with three self ordering kiosks. However orders doesn't seemed to be completed any faster. Perhaps their staffs were already fast back then.
But I felt that the process became too cold and impersonal. Which is a shame as this outlet has always impressed me with their congeniality and peer coherence.
Digitalisation makes sense. But human interaction generates brand loyalty and differentiation.
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Yuffie Chong on Google
β β β β β When order with the staff already giving me a face
one of the order is passion fruit Red 50% sugar
When received is instead of red tea giving me green tea and is tasteless and is not the sugar level giving me when i told the staff they want to change for me and the rest of the staff giving a face why should i change your order
Poor customer service and not a single sorry at all !!
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mark . m on Google
β β β β β place is ageing. time to refurbish. insufficient space for snaking q. waiting customers jam up the elevator landing area, not safe either. call panel could be placed at more obvious position.
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Jocelyn Hueii on Google
β β β β β Compared to the branches of other milk teas, this branch is light and tasteless. But the front desk staff, the service attitude is good.
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Monde Grove on Google
β β β β β ordered black tea latte with oat milk abit pricey but taste was great recommend sweet level 50% or less for people who prefer less sweet
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Tejasri Gopi on Google
β β β β β Great as always. But long queues. So I decided to self pickup on Grab-food and save my time! Sometimes theyβve promo codes too!
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