MHC - #09 10

Yo i think the doctor have issues, i walk in consultation said hello he didnt respond took my BP he is playing his phone??? How is that possible? Lucky its only my medical check up he didnt even check me properly... the staff at front desk are Nice tho

Don't even deserve even 1 star.. maybe i rather give the counter staff the star rather than the old doctor. Came to see due to hand swelling and limited movement over the right arm.. he keep saying he didn't see any difference.. not even touch or check the pain.. just using his eye power... and say unable to determine anything for now... of cos lah cannot determine because never bother to check/or touch where is the pain area... use eyes only mahhhh... unfortunately his eyes not so power because he cannot do anything. Not even offer to prescribe medication or ask if i need MC. To add on, he even ask me to use my right hand which i unable to really extend due to pain to hold the bp cuff that he put on to my left hand.. and when i stop holding the bp cuff as my right arm starts to ache,he still insists for me to hold it. I am questioning where or how he got the cert to become doctor. Or is it it's time for him to retired for good. I think just ask him to resign lah... because i can see he have no empathy at all. I came to the clinic with arm pain. I leave the clinic with arm pain plus heart pain.. He treat me as if i owe the clinic money..Sadly,it was my first and i make sure it will be the last time i will visit that clinic...

Took my 4 year old for a vaccination and she was all smiles. Dr Dheeraj and his team of Nurses were Super attentive and made the whole experience fun and enjoyable for my daughter. She left saying, mama the nurses are so kind, and I want to be a doctor when I grow up and have a clinic just like this. :)

Despite the shocking reviews here, I had a different experience at the clinic. All staff were courteous, friendly and to the point. To their defence, you really shouldn’t be expecting friendly banter etc as they can be quite overwhelmed during busy periods. Instructions provided were clear and prompt. My only gripe is that the doctor (Dr Andrew Lim) appeared to lack interest in performing his duties - my physical examination was completed with a few auscultations and light touches. Sharps protocol was also not followed during vaccination. If you’re booking online, you can disregard the “doctors selection” because there’s only 1 doctor on duty at a given time.

Great: - centralised location, easily accessible - short waiting time on a weekday morning However, as a healthcare worker, i think if you have legitimate health concerns, go to other clinics where assessments and consultations can/should be more thorough. But if you're only here for health screening and blood tests requiring no consultation and referrals, this clinic provides these services well. I consulted Dr. Andrew Lim for persistent giddiness, but the consultation took a mere few mins. With me providing most of the information/history unasked. I was not asked the nature of the giddiness/triggers/patterns. There was a very brief assessment of my balance done, my lungs were listened to very very very quickly (i hardly even inhaled so i dont know what was auscultated really. I am trained in clinical skills so i couldnt tell how he could hear anything conclusive with the way he was auscultating) - but i dont think there were reasons to suspect lung involvement so it didnt matter too much to me. But my bp was not taken or asked either. I was also not told what was going to be done for me until it appeared i could leave the room and i asked if i could get a referral to the ENT (the memo had a typo that errorneously stated that my last consult with a specialist was in 2010 when it was 2020 - which i think could potentially make a difference) Later, i was asked to make my own appointment with the respective specialist clinic. I've had good experiences with past consultations with the previous resident physician at MHC Novena (a female physician whose been there for a few years). But after this experience, i wont be returning for medical consults. Not especially if i have symptoms i am genuinely worried about.

Please boycott this clinic! 1 older lady staff was very RUDE and snobbish! No eye contact, looks irritated all the time and incapable to handle stress! She should just quit! Or even fired! The old doctor is not professional and so does the lady staff. I have been to many places in the world but the MHC medical center novena clinic staffs are the worst arrogant people I have encountered. Too bad that they are still getting paid at this place. Please retire if both of you are not happy with your work!

(If only there’s no zero star option) Andrew Lim, seems the only doc there, and he behaves absolutely nothing like a professional doctor, but a retired man bouncing legs all the time. No patience listening your case, and discrimination attitude if the patient is requesting interpreter. Lousy receptionist attitude and service, mainly pointed to a short hair staff. Shame for MHC group didn’t bring up attention for all these reviews on Google.

Had bad experience after so long never came to this clinic due to covid. Unfriendly front desk staff upon approach the client. The old man Doctor with long hair also not professional during attending the client. Slightly rude the way he answered if ask him Question. Clinic not busy but unsure they rush for what. I’m not sure if the Dr know how to listen to the lung with so fast forward movement.yet to breathe in and out properly but over already. I felt embarrassed and disappointed of their treatment.make you even sick after bees treated like this. Hope can improve and I suggest if it timefor dr to retire better to rest rather than do unnecessary assessment that not related to sickness.