My Family Clinic (Segar) - Block 485

Went to the clinic and the receptionist was really rude. Consult the doctor but he doesn't even listen at all. Ending up issuing medicine that it isn't link to any of my illness. I tried to ask the counter that I would like to talk to the doctor regarding why I reject some medicine and hope that I could get another kind of medicine that is link to my illness. But the respond I got back from the doctor was either you take it all or we cancel your consultation. I came to a shock on how things went that I don't even have a chance to explain why I reject the medicine. When the clinic left only me the patient. If is busy, I would understand and so I decided to take all the medicine and left. That's it $50+ down the drain, one time business with this clinic and never going back anymore. If you were to go to this clinic, I would suggest you to think twice through. I have read through the reviews and most of it was what I exactly had experience through it too. I would suggest you to go for other clinics through afterall your hard earn money shall be spent it happily not stressfully.

Long waiting time. Worse doctor I ever met. Polite staff but bad doctor. Dr Wong JH look like he haven’t slept for days.

Bad attitude, poor staff management and dr. that try to charge you off unnecessary medication. Please get people decent to management your clinic at Segar, it's terrible. They need to listen to our concern and stop acting as authoritative and hide behide policy that are not flexible even if patient appeal for help. Staff have the decency to blame patient who are not feeling well, they are simply not suitable to work in healthcare line. However, i recall an evening visit i was greeted by another Dr. with remarkable bedside manner that has not stopped me from returning to the clinic but I've not seen him for quite sometime.

This doctor WONG JENG HUNG is very rude . Ask for more days to rest coz im sock he say cannot . Very very rude doctor .

Dr wong Jeng hung. Half the time daydreaming. When i told my knee pain he just stare blanking and ask me to squad down and prescribe some gel. At other times he always finds excuse not to check the my blood pressure or to draw my blood for glucose check. If you dont feel being a DR then no one is stopping you.

Dr Wong Jeng Hung misdiagnosed me. When being questioned on why do I not require a PCR test, he simply brush me off by telling me that I am at a low risk due to my age as I do not fall under the category of senior citizen/pregnant woman/chronic diseases. Before questioning him, I gave him a heads up that I am a close contact with the positive case and has develop symptoms like cough & sore throat, thereafter in the evening when I called back to the clinic and notify the Chinese lady whom Is a clinic assistant that I am running fever, she told me that I still do not fall under the protocol 1 therefore they will not run a PCR test on me. They even told me if I want to do PCR, I have to pay by myself which cost $130+. Finally, on the same night itself, I went to another clinic at Bukit Panjang area and the doctor immediately scheduled me for PCR & ART. The result came out positive for both test. Morale of the story, if they had diagnose me accurately and properly earlier instead of following their protocol 1 & 2, I would not have to: 1) waste my time going to another clinic 2) putting others in higher danger while otw to clinic as there are so much exposure I can spend the time resting at home and isolate myself, MOH could have given me the result a day earlier at least. Visit at your own risk.

I was queueing for almost 3 hours. With less than 10 people in front of me. I went in and consult the doctor, telling him what I felt but he don’t really seem to care or check at all. Really, don’t come to this clinic. Go to Sheng Song one better.

Very very long waiting time. Almost 3hours. The staff are nice but the doctor do not care! He simply just ignore whatever his patient says. Please step down and let someone els do your job better.