Onward Recruitment Agency - 170 Upper Bukit Timah Rd

The above mentioned agency is indeed a very professional agent that prospective employers can fully trust to engage them. When we took a maid from them, we were very apprehensive after meeting up with her staff until the owner, Wendy personally attended to us, reassured us we are in good hands. And seriously, this lady is tactful, knowledgeable, professional and meticulous in her Clients / Employers / Employee- MDW handling & dealings . From the MFW arrival, to the Quarantine Facility, PCR, ART, Serology testing & medical check up, all these were smooth sailing and prompt, in my context. I do believe she may had encountered many teething issues and resolved expeditiously without worrying us. We were worried our newly arrived MFW may mix with others during SHN quarantine at Approved Facility. But she went over & above her role as an agent, regularly checked with approved facility OIC, and provide regular updates in a timely manner without any requests or demands. Thank you so much Wendy. Wow, that really calm us that all is in good hands with her! Just before taking over the MFW, Wendy was patient, and went thru meticulously with us on the many pages of documentations, contract, insurance etc. I would not hesitate to strongly recommend her and her agency to any prospective employers for transfered or newly arrived MFW and or for any working MFW already here who may need a transfer to a new homes. Rest assured, she is fair, reasonable and will go that extra steps for mutual benefits. To conclude, Wendy is professional, knowledgeable, patience & posses good PR skills. She has provided an acceptable level of service, fair to both Employers & MDW, over & above her legal obligations. Greatly appreciated the hard efforts, services & patience Wendy. Cheers, A Proud employer of a newly arrived MFW from Onward Recruitment.

I required a replacement helper immediately and I seek out several agencies. All informed that they did not have any new domestic helpers coming in Singapore or only sent me a few profiles of domestic helpers. When I took a day or two to reply them, the agencies would tell me that those profiles are already taken and I was too late. Only Wendy from Onward Agency was very sincere in assisting me and I truly thank her for finding me a suitable helper for my family. She gave me a wide range of choices and replied all my messages promptly. Wendy is very efficient and I highly recommend her and Onward Agency.

Although this is a new company, Wendy is responsible and fast in handling customers’ requests. She was of great help in terms of applying for a new maid and renewing of work permit. Agent fee is reasonable too.

Would like to express my gratitude for the quality of your service rendered by Mrs Yani in terms of recruiting a helper as well as the administrative support. I did personally spoke to her regarding the requirements n the needs for my disabled daughter which will not be easy task.Well Yani took the challenging task n did a good job by recruiting a fresh Myanmar domestic helper who has no experience but her willingness was extraordinary.Yani made arrangements for me n my wife for a live video call interview which was fruitful.The helper is already in my place copping up very well.A recommended Recruitment agency.Salute to Mrs Yani

Very helpful and efficient! Special mention to Wendy who goes the extra mile to help me with my issues. Have been referring friends to her as I know she will give the best service, without anyhow charging. Thank you!

I have great experience with Wendy, each time I recruit a new helper. She is professional, efficient, helpful and trustworthy. She has good foresight’s in matching the most suitable helper to my family’s requirement and needs. With her help and dedication, it gives me much confidence in selecting the best helper for my family.

Wendy is a remarkable person! Sometime during the first quarter of 2021, my helper wanted to return to her home country urgently. I was in a dilemma as it was difficult to find a flight but Wendy who was only known to me through an acquaintance gladly stepped in and helped me. I had since engaged her Company as our family’s recruitment agency for domestic helpers. She is capable, intelligent and professional in carrying out her responsibilities.

Where do I even begin?? After getting separated from my ex, I urgently needed someone to help take care of my baby while I work part time. And their swift and excellent service basically saved my life! The boss lady Wendy is the most friendly and helpful person and I was pleasantly surprised to know you can get this kind of quality service in Singapore. Now I'm a returning customer who is referring all my friends to Wendy. Thank you very much, Wendy and team!