Oxford Hotel - 218 Queen St

Smelly carpet, very dusty, has an old building smell to it. I stayed in a room that was supposedly upgraded by the staff but I didn't see much difference in quality. The shower cabin leaked water out in the bathroom causing the entire bathroom to flood. The air smelled like a humid building. I couldn't wait to get out of there the unpleasant smell was just too much. The staff are friendly and helpful. I feel sorry for them that they have to work in a hotel where the managers don't even bother to clean up. The elevators are not working smoothly. Very unpleasant.

The room smelt of damp and the staff were not very polite or helpful during out stay. We requested more than one room key as there were three of us staying but they refused. They were also particularly difficult about putting our hand luggage behind the counter for safe keeping. They instead wanted to tie it up.with string. For the price of the room I wouldn't say it was great which was a shame as this was a birthday treat.

I take bus at woodland, bus stop at the station near my hotel, very kind person show me untill i reach hotel,tq ms K

Horrible experience a lot of smell from carpets and cockroach on beds staff is also rude and treat guest very badly small rooms only location is good nothing else

Excellent location Good service Friendly and courteous staff Value for Money

Location wise; it's quite accessible from Bras Basah station but by bus, maybe not. Close to Bugis+ but not much there to look around unless you cross 1-2 streets away. Room wise; none of their rooms as mentioned by the staff, have a mini fridge so that's a down side. In their Klook listing, apparently there's a restaurant but that's closed permanently. There is a small TV in the room but it doesn't work at all. A few baby cockroaches running around, bedsheets have stains, shower leaks out to the bathroom area, carpet have many stains, lights are very dim. Water has a funky smell too so it's better to buy drinking water from the nearby 7-11s. Oh and the "do not disturb" and "do not clean" lights do not work, so you will get daily wake up calls from their cleaners. If you don't answer, they will continue knocking until you answer the door. Scary thing is, they might barge in with their key card and you'll be rudely awaken because the door locks don't really work and the latch swings open easily. Phones don't work properly, WiFi is not secure so best to use VPN while using their WiFi.

Stayed for 8 days. Location is nearby Bras Basah mrt. Bus stops are 5 - 7 mins walk. Good to stay here if you plan to do a lot of walking around town area. There are walls with graffitis nearby which reminds me of Melbourne or Miami. Staff are courteous, my limited mandarin helped a lot since the cleaners (who come everyday) doesn’t speak english. Cons:
- No amenities (pool nor gym). - Shower door leaks out the water when bathing. It’s annoying that the floor is always wet. Maybe room problem? - No complimentary bottled water (ain’t this already a hotel standard) - No elevator card key access, anyone can just go up. In retrospect, the lift is undergoing repair that time. Still, scary. - Window cannot open (safety reasons?) breathe of fresh air will do since the carpet still reeks of cigarette smell (went away after 3 days; or is it I have grown accustomed to scent, haha. )

went there and was unaware there was an ongoing reno, phone line to the room was affected and had someone knocking at 10am asking loudly "your phone not working ah?" so we took that as a sign for our check out and checked out an hour earlier. also we realised that no toothbrushes were provided. my partner and i went across to check in, unshowered with stinky teeth haha. it's not all bad, my previous stays there was great. just do be more aware of ongoing renos when booking.