The Hour Glass Raffles Hotel - Official Rolex & Patek Philippe Retailer - 328 North Bridge Rd

My hubby and I had a pleasant and best service from Desmond at hour glass and we are very happy with our 2 hablot watch that we purchase from him. He is knowledgeable and reliable so I highly recommend to look for him if you want to buy luxury watches. Thanks for the overall experience!

Visited Hourglass at Raffles Hotel.. I am being served by Judy and had the most pleasant experience there.. She is attentive, service oriented and knowledgeable and she had provided me with lots of product information to allow me to make wiser choices.. Will always enjoy being served by Judy

Finally received my long waited watch. Thank you Diana for the impeccable service. Diana’s colleagues fanny and Judy are so friendly and helpful. She ensure my kids are comfortable so I can view my watch in peace.

Had a great experience at the Raffles Hotel outlet. I had some issues with payment. But staff members were accommodating. Have trust that Diana and her team are always going to provide you with the best service.

Thanks ? Judy Lim for giving me the opportunity to buy myself a 25th birthday present ? My salesperson (Judy) was so sincere to me, it was really hard to calm down when I got her call! The whole purchase process is very enjoyable and there is no pressure. Felt like old times catching up with old friends. Today I can finally bring home the watch I've been dreaming of .

New to Hublot watches… never thought of I could find a Hublot watch that I love so much! Thanks to Judy for making the purchase experience a most pleasant one. She is very professional, patient and knowledgeable… understood my taste and my style in helping me to find the watch that fill all my bills. She even extended the same 5-stars service to all my friends who came along with me! Thank you Judy and her team. Will definitely come back for more purchases.

At the start of our journey with Hour Glass, we did not have a good experience but that soon changed after my husband and I met Desmond. Desmond has a very friendly and likeable personality and his service attitude is fantastic. He is very knowledgeable and well versed and always give us detailed answers to our queries. Would highly recommend him to all our friends

Loot ⌚ ⌚ ⌚ ⌚ ⌚ Service ? ? ? ? ? Ambience ? ? ? ? Value ?️ ?️ ?️ ?️ Parking ? ? ? ? Overall ? ? ? ? ? Absolutely impeccable service from Diana Neo | Anyone who's dreaming of getting their grail watch - please trust the buying journey. It does not matter if you're a grand complication tourbillon collector or a first time luxury watch noob, she will try her best to guide you to your dream collection. I am delighted to have started my buying journey with Diana and can safely say a big good bye to all the flippers and grey merchants. You will enjoy the journey to your grail watch - Start first! ? Do give her a shout out. Diana's fellow colleagues are warm and friendly too so don't hesitate to visit this cozy enclave for watch enthusiasts. Compared to other Hour Glass in malls, it is less crowded here hence you can enjoy the quaint atmosphere without feeling rushed. Even children are comfortable here without being bored - family outing to pick up a piece here, why not?