V-Force Party & Novelties - 1 Sengkang Square

O k.

I can buy my kids Party favors and giveaways at a reasonable price.

Very very disappointed with this Auntie whom we bought number 5 balloon and an Ariel helium pumped balloon for our birthday gal today 21 Nov 2021 @ around 1pm.... we were happily served by a young lady whom assisted us really warm and gave us quite some suggestions which to get. However while paying for them, it became this Auntie serving and assisted with the balloon pump. When we collected one helium and one hand pumped balloon, the number 5 seems alittle not as full but was explained by the Auntie maybe due to air temperature difference. We buy her story and went ahead home, while in our car, the balloon started to deflate! We couldn't turn back as we are bringing lunch home. Once home, I immediately gave the store a call and informed her. She made the request to return for an exchange. We did that and returned ard 2 hrs later after settling some decor and our lunch. To our surprised, she question us, did we handle the balloon with care and why we came back so long later! Despite the heavy rain, we made our way back, instead of showing concerns over the hassle caused, she is more concerned to trying prove is our issue causing the balloon to deflate. Her attitude was indeed atrocious as compared to the young lady whom served us moments ago. In fact, we have been yearly buying from them since we stay in SK or Hougang area all these years. Maybe this Auntie is the boss?! Even if she is the boss, bear in mind manning a party shop is for happy occasions. If u wanna spoil people's mood, please dun serve anyone for goodness sake. Thanks but no thanks, I will never patronise this shop ever again. Buy at own risk from this Auntie.

The auntie very nice … wrapping and good customer service !! Full of toys + affordable price ranging as low as $10 to 15 ++*