WOK HEY Junction 8, Bishan - Bishan
3.3/5
★
based on 8 reviews
Contact WOK HEY Junction 8, Bishan
Address : | Junction 8, Singapore 579837 |
Postal code : | 8 |
Website : | https://www.wokhey.sg/ |
Categories : |
![Junction 8, Singapore 579837](https://gstatic.yellowsite.net/gpictures/900x600/0171/MXxuTjZPbTRWQzNTNm85N1NEbml5UHpBJnlhdz0yODguNDA5NTh8eWVsbG93cGFnZXNnLm5ldF8w.jpg)
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Kendra Ho on Google
★ ★ ★ ★ ★ Food's great, but the workflow of the outlet makes it such that your order can be sitting on the counter for many minutes before being called. I went during Saturday lunch time and the lady taking our orders was juggling between taking physical orders, delivery app orders, packing the food and handing them out to customers and riders. In the end, my box was the only one left on the counter and she picked it up several times to look at it and placed it back down. She called my number after a good 5-7 minutes of doing it.
Go if you have the patience of a sage, otherwise look elsewhere for something that's actually convenient.
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Siew Koon Wong on Google
★ ★ ★ ★ ★ Excellent customer service. The customer service officer was able to provide immediate effective support when contacted them through FB messenger. 10/10 for food and customer service.
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Daniel Tai on Google
★ ★ ★ ★ ★ I ordered the new turkey ham ramen, intending to support their new flavour. TOTAL REGRET!!!! There was not a single speck of turkey ham to be found, I just got fried ramen. Robbed of my money
Edit: Wok Hey reached out to me and offered to cook me a new portion which I have claimed. Thanks!
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The InvisibleGaijin on Google
★ ★ ★ ★ ★ Wok hey, if you care about customer service at all. I suggest you do something about the cashier called "sow yoke". She is rude, and has zero courtesy when communicating with clients. Just because your business is good doesn't give anyone a right to speak in an uncivil and demanding voice to customers.
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Ella Nyaw on Google
★ ★ ★ ★ ★ Looks like it is not only me want to complain about the cashier woman from this branch. Very rude attitude and who is she to shout and scream at the customers like that. I see a lot of people also hesitating to ask her about their orders. I’m also surprised that Wok Hey doesn’t do anything about this knowing customers having unpleasant and uncomfortable encounter with this rude woman. Seriously they should do something about it. Being busy with overwhelming orders is not the excuse to treat ur customers this way. U need to train and educate ur rude employees. ?????????
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karin on Google
★ ★ ★ ★ ★ Food is good but waiting time is very long, (expect 20-60 minutes during afternoons)and also, your order could be sitting in the counter already but you weren't called. This is extremely confusing and inconvenient as a large crowd will form just waiting for their order.
The queue number is also not really clearly stated on the receipt. This results in many people just giving their receipt to the staff to check if their food is done. This has happened every time I visit this place.
Still, the food is okay, so 4 stars. ?
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Daniel Sin on Google
★ ★ ★ ★ ★ Today wanted to buy food from Wok Hey and encounter a super rude cashier and keep saying can you wait or not quite loudly as there is a sign showing average wait is 30 - 45 mins. I just have to walk away not because I cannot wait but because of the staff attitude. Very disappointing attitude from customer facing staff.
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Amie Yu on Google
★ ★ ★ ★ ★ Read the reviews about a fierce cashier lady, I now place all my orders online in order to avoid incurring her wrath. Online ordering is a breeze, you are notified when your order is ready and can just hop over to collect, just read out your order number to the counter. Fried rice tastes GREAT!!!
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