Big Mama Ngee Ann City (Takashimaya) - 391 Orchard Rd

4.4/5 β˜… based on 8 reviews

Contact Big Mama Ngee Ann City (Takashimaya)


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Michelle Yap on Google

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Great service, absolutely satisfied with the quality of the repair done! Thank u Aunty Rosita :)
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Michael The on Google

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The first few times I did some alteration there was fine but after that the quality started to drop despite charging exorbitant prices. They got a few of my requests wrong and to remedy it they will charge me again, very disappointing. Stay away from this chain of shops, many better alteration places with more reasonable prices
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Judy Cheng on Google

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Good and reliable service. Charges are reasonable. I will use them again. Highly recommend.
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Brendan Koh on Google

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They mended pants for me and although it’s a little pricey the quality of the worksmanship is the best compared to other tailors.
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TT C on Google

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Impressed on their fast respond on my enquiry. Get to use their services on the curtain cleaning, from collect to delivery, they make good arrangement and inform before the day. will definitely return for the good service!!! Thank you team.
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Yan Ng Kai on Google

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Amazing customer service and great attention to detail. Surprisingly good leather ware repair that’s rare in Singapore.
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Cheryl Leong on Google

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It's been please their great customer service support and professionals to do alteration for me. Sincerely grateful and thank you for your service. Its really reliable.! Well done and thumbs up to team.
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Regina Ho on Google

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I have dogs at home and one of them love to sit on my sofa. My sofa started to reek of dog odour so I decided to engage professional help to clean my fabric sofa of 4 years. I enquired a few companies and decided on Big Mama as their price is reasonable. They replied me around 9pm and scheduled me in for next day appointment at 11am. The team came on time and was polite and professional. They didn’t make a mess and clean up the water on the floor. I watched them did it and they did it with care and integrity. After they left, I left my sofa to further dry under the sun for a few hours. The next day, I was so relieved and happy to check that the odour is finally ALL gone. I’m very satisfied with their cleaning and will recommend them to people who have the same issues as me. Good job, Big mama! (I always give it a few days to see if the results are good and lasting and so my review is a tad late.)

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