Gong Cha

3.8/5 based on 8 reviews

Contact Gong Cha

Address :

Singapore 238895

Website : http://www.gong-cha-sg.com/
Opening hours :
Saturday 11AM–8:45PM
Sunday 11AM–8:45PM
Monday 11AM–8:45PM
Tuesday 11AM–8:45PM
Wednesday 11AM–8:45PM
Thursday 11AM–8:45PM
Friday 11AM–8:45PM
Categories :
City : Gong Cha

Singapore 238895
남효진 on Google

The worst experience I visited this shop two weeks ago. I ordered black milk tea through the machine. I was waiting for more than 5 min. Waiting was ok if they had been busy. But there were not. And they made my drink but they didn't give me. Furthermore they gave the drink to other customer who ordered behind me. And I asked them that drink you guys made first was mins? They checked and gave me that drink without any smile.....so rude and not trained servers.....Doesn't gongcha give any training to their staff like service mind? Or the manual for service? I will never visit Gongcha again. It was the worst service in my life.
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Jack Chua on Google

Came to redeem a pearl bbt but they ran out of pearls. That's fine, wanna order some other drink that has pearl in it, not allowed. They could have just replaced the sold out pearls with something else. But what's worse is the indian staff, she has bad attitude and service. She was shouting to us telling us that the pearls ran out, can't redeem this and that. Very poor service. Disappointed.
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Little Pika on Google

Good Pre-ordered Poor sales assistant was solo. The store is actually quite hot so not comfortable if there's a q or big order ahead
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Ko Jasmine on Google

On last sunday, Staff keys in wrong amount during payment. She blames me for tapping the paywave machine too fast instead of apologizing. ?
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Leo Tan on Google

Grabbed a bubble tea at Gong Cha after dinner. There was literally no queue and their service was quite fast. It is located outside 313 facing the main road next to the taxi stand. Gong Cha’s winter melon tea with foam is the best! Don’t forget to add herbal jelly to it and you won’t regret it. Only thing I’ll add is why they use a plastic cap for this drink instead of sealing it like other bubble teas they serve. I feel it will taste much better after mixed with the foam.
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Ivan Lam on Google

Though the queue at the outlet might be short, do prepare to wait for quite a while if there is any Grabfood order as the staff will be focused on settling the order instead of attending to the customers. Regardless, the quality of the Gong Cha is still up to standard.
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Leong Yoong on Google

Re-opened now on the 2nd floor right by the escalator and with many available seats! There is also free wifi and charging points at the tables. Quite amazing and comfortable. Attentive staff to take your orders too! Try if.
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Jodie L on Google

Tried their newest corn float addition, which is essentially rather overpriced corn milk ? priced at 7.80, while I enjoyed it, I do think it could be a little more affordable for what it is. However, giving all my stars to the kind service of the staff and overall experience.

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