Joy Family Clinic - 703 Bedok Reservoir Rd

4.3/5 β˜… based on 8 reviews

Contact Joy Family Clinic

Address :

Singapore 470703

Phone : πŸ“ž +8
Postal code : 01-3506
Website : https://joy-family-clinic.business.site/
Categories :
City : Joy Family Clinic

Singapore 470703
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Cheyenne Tan on Google

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Doctor is the sweetest and super gentle. She preempted me about the whole swab experience and told me what I should expect. Prepared a box of tissues for me and was really good with the whole procedure.
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Daphne Toh on Google

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Nurses are very patient, friendly n helpful. Especially the Doctor, she was so caring, gentle and kindly. ??❀️
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Grace Liew on Google

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Dr Penny was really patience and sweet. Knowing that I feared the swab test she kept assuring me it will be fine and explained to me the whole procedure. Appreciate her service :)
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Keith Tan on Google

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Joy Family Clinic is my go-to family doctor. Fell really ill couple weeks ago on a Sunday, and Joy Family Clinic was closed. I had to visit a nearby clinic called YSL Medical in Bedok. (The doctor's consultation felt dismissive, and the medication given was insufficient, and my condition even worsened.) I immediately sought Dr Penny Lo from Joy Family Clinic the following day (Monday). Was prescribed the additional much-needed medications and I have since recovered fully. Very grateful to her as well as all the kind receptionists.
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Eugene Lim on Google

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Seen Dr. Penny Lo here twice. Each time she's quite thorough with her questions, takes the time to try and understand exactly what it is that's plaguing you and doesn't jump to conclusions or sweep your issues aside. Had to get swabbed, but Dr Penny kept apologizing throughout, explained why it had to feel this way and prepared a box of tissues. I felt well taken care of physically and mentally. Counter staff are friendly as well, but that behavior may be occluded sometimes simply due to the sheer number of demanding patients they see. Be kind to them, you'll get kindness back!
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J C on Google

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In the midst of the covid season, appreciate the clinic's effort in separating patients who have symptoms from other patients. Thanks Dr Lo for her empathy and clear communication of her assessment and diagnosis :) Clinic may like to consider placing a queue tapping on the floor outside the clinic entrance in providing clear instructions to patients and avoid disputes among patients.
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Eileen Ong on Google

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Had my booster shot at Joy Family Clinic. Doctor is approachable, friendly and most importantly! jab is painless! Those afraid of needles, she is the best doctor to look for. I told her I’m nervous (afraid of needles), she comfort and talk to me to ensure everything is good before we proceed with jab.
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Jocelyn Tan on Google

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Great doctor, good clinic. But the front desk staff needs better management of patients. It had become just a vaccination clinic, pulling people through with jab and swab appointments, but letting the sick patients who need to consult the doctor wait for 1h+ without any time indication. If you are looking to consult, be prepped to wait without a time indication. Probably better chances getting medication and not needing to hover around at the other clinics.

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