Korean 3D Eyelash Extension in Singapore by Pixie Nail Spa - Marina Square

3.2/5 β˜… based on 8 reviews

Contact Korean 3D Eyelash Extension in Singapore by Pixie Nail Spa - Marina Square

Address :

Marina Square, Singapore 039594

Phone : πŸ“ž +89
Website : https://www.pixienailspagroup.com/
Categories :
City : Marina Square

Marina Square, Singapore 039594
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Shirley Fu on Google

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This is pretty bad service. I’m a member who hold the package of this nail place, I called to make reservation at 4pm today, the stuff confirmed yes it’s available and I can come. I came here on time, but they said I need to wait for 30min. I waited for 30 min, with no one apologizing to me, no one came to me asking what I want to do. When they do the nails, one Of the stuff is very very rude, what’s worse, she put her hands on another customers foot, and then do my hand nails without washing her hands. Bad service, bad attitude, disgusting environment.
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Karen Chiang on Google

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Lots of hard sell not from 1 but 2 staffs. Keep asking me to buy package and not attentive in the service. Very bad experience and will NOT come back again
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faith tiong on Google

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*Extremely poor customer service! Dont go!* 1) Poor communication with existing and new customers. 2) Long long waiting time. Booked appointment at 5pm and by 550pm we were not attended to. We stomped out! 3) No communication at all by supervisor/manager of parlour until we stomped out.
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Farah Bye on Google

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I had a really nice friendly experience- i was a walk in and asked for appointment SHOSHO was attentive and booked me to come back later- i did a classic pedicure with added salt - she informed me of the extra charge for salt beforehand and as i agrees she continued- no hard sale which is really nice- she was friendly and also attentive with other costumers . I recommend it :) Thank you shosho for the lovely costumer service
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Sabrina Kaur on Google

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My manicurist that day was Siew Siew. She was careful and detailed in beautifying my fingernails. She was also a very friendly and easy person to talk to ?. Also, there was no hard selling. Overall, good experience!
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Eileen on Google

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Staff really loves to hardsell. Come and do my nails to enjoy and relax myself, but I really didn't enjoy the experience at all. Everything also charge money, and they are not consistent with all outlets. Sometimes charge, sometimes don't charge for the same thing. Won't recommend at all!! Try at your own risk
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Nurhidayah Ramli on Google

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Mani pedi was good. Whole experience spoilt by their hardselling. please learn to take NO as an answer. Respect customer’s decision. I insist on paying for the service I had agreed to, but staff keep insisting on more. When i said β€œ please let me pay for what i did, if you guys dont want to let me pay then i will walk out not paying anything” they laugh it off thinking im joking. Yes, THEY. I had 3 staff disrespecting my decision. If not for the next customer who walked in and because they had to serve the next customer already, i think they will still try to make me take more than what i need and not let me pay.
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Cherie Tang on Google

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Never had such a bad experience that I was compelled to write a review. Come during weekends and they will be sure to keep you waiting despite having an appmt. Waited one FULL hour from my appmt time till I was attended to, I find it rude that the business have zero respect for peoples time. The least they could do is to inform us of the waiting time but no - zero communication, they just leave you waiting. Even after being attended to, job was a rush and not up to usual standards - nails were not cleaned properly, toes were exfoliated on one side but not the other (the list goes on). And while being attended to, the staff went off and decided to start packing stuff when she could have applied treatment first to let it soak in while she go off to do that. Never felt so disrespected being a customer and I 10/10 will not continue my package after this.

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