Massimo Dutti VivoCity Store

Name: Massimo Dutti VivoCity Store
Address: Centro Comercial VivoCity, VivoCity, Singapore 098585, VivoCity, Singapore

3.5/5 ★ based on 8 reviews

Contact Massimo Dutti VivoCity Store

Address :	Centro Comercial VivoCity, VivoCity, Singapore 098585
Phone :	📞 +
Website :	http://massimodutti.com/%3Futm_campaign%3DLOCALSEO%26utm_medium%3D2ff29950-9a41-4721-9756-1786481765e8%26utm_source%3Dgoogle_gmb
Categories :	Clothing store ,
City :	VivoCity

Centro Comercial VivoCity, VivoCity, Singapore 098585

Best Clothing store in Singapore

A	Allison Whitaker on Google ★ ★ ★ ★ ★ Staff that day treated us like we were invisible. They were also quite stuck up. When i asked to try on the shoes, one of them snatched it from my hand. She then followed me around and stood really close to me while I was trying the shoes on, and stared the entire time. I decided to purchase and asked for a new pair due to a dent on the leather. However, she did not bother to check and immediately told me there wasn’t any. I then decided not to get the shoes with the defect. Really unprofessional and I am scarred! Never entering this outlet again.
L	LEE on Google ★ ★ ★ ★ ★ Good brand and product but no customer services. Cannot see where their staff . Go to cashier see how they pack my stuff ?? Nvr go buy anymore!!
B	BEE NAR CHEW on Google ★ ★ ★ ★ ★ Lousy malay lady staff( brought a pair of shoe n 3pcs of clothing asking 2small 2 medium paper I was shouted loudly n speaking reluctantly treatment by her over the counter
G	Geraldine Koh on Google ★ ★ ★ ★ ★ Massimo has a beautiful variety of basics for casual and work I love the brand but not the stores in SG Here you will receive no service, staff that act like you are transparent and on top of that, they do not honour their price tags. I was forced by a store manager to return my item upon discovering they had only given me 20 instead of a 50 percent discount - per the red 50% sticker on the hangtag. I have never met such ridiculous request before, a retailer forcing me to return them an item. Better take your money to Massimo in other cities where you would at least be greeted and assisted in store.
K	Kingsley Jegan Joseph on Google ★ ★ ★ ★ ★ Both the store staff we interacted with, Durga and Melva were friendly and helpful.
M	Mai Le on Google ★ ★ ★ ★ ★ 1 star customer service. The staff said she would get a new item for me (instead of the display piece), but then got distracted and forgot about it. When I reminded her, she could not find the item and accused me of having it (the manager reviewed the CCTV and said that she had put it on the counter and another customer pushed it on the floor). I waited more than half an hour for the staff and manager to sort it out. The staff did not apologise. Bad experience shopping the night before Christmas Eve.
A	Aloysius on Google ★ ★ ★ ★ ★ They don't ever pick up the phone. They give excuses for what constitutes max free sleeve alteration length. And their website's feedback or complaint page bans you from ever sending any feedback. And omg that tomboyish short-haired filipina store manager is ridiculously rude. I've no idea how the cust svc in vivo branch is so much worse than liat tower branch. I've seen the standard replies to other people's bad feedback here, obviously zero follow-up. Just go to other branches if u really want their stuff.
R	Red Barker on Google ★ ★ ★ ★ ★ Nicely laid-out and presented store, with men's range looking immaculate. I was acknowledged and greeted when I entered the store - A small guesture which is sometimes missed, but always a plus when it's sincere! I asked to try on a few items and staff seemed to disappear after that back to the counter. I had to go to the counter and tills a couple of times to ask for assistance with sizes. The taller gentlemen who helped me was good and professional but was a bit curt. He only seemed to want to do the minimum before disappearing away again. 4 stars instead of 5 due to the above. Payment process was quick, pleasant and a female member of the team offered to show me a few bracelets they had left in stock behind the counter which was much appreciated. They were 50% off as well which was an added bonus! Items packed nicely and the same lady said thank you and have a good afternoon at the end of the sale which was a nice final touch.