Raffles Medical Loyang Point - Swab tests only - #02-33 Loyang Point

unable/slow to process raffles medical insurance claims. would not recommend

find the male doctor here (Dr George) Which he is so much professional and looking after my kids well

Clinic staff are nice, patient and efficient. Doctors are great and detailed in their work.

Prices are usually more expensive compared to other clinics but at least thats not much of a wait. Doctors I've seen are mostly good. Nice cosy waiting area.

The doctors are good. There were two counter staff, one was very patient and polite while the other (the Indian lady) not much so. She would give some a dirty look. But good experience overall!

The clinic is closed but website shows as Open. I went all the way and returned disappointed that it is still closed.

I went there to get some medical advice after one of my friends recommended Dr. George. I was concerned about my heart, so I was relieved when he performed an ECG right away to confirm there were no problems. It was a fantastic experience; Dr. George listened to my whole medical history and made very helpful recommendations on meds as well as my diet. I know I'm in excellent hands now that I've discovered Dr. George. Thank you Dr. George. This clinic comes highly recommended. Even the two front desk admin staff were really kind and customer service oriented.

Unfortunately, the counter staff was not helpful in helping me get my medicine. The staff at loyang point clinic told me since they are now a swabbing centre, that they do not administer my pills anymore or in the future. She simply asked me to go to another clinic and did not bother telling me where I should go. When I called Tampines Womens Centre to ask whether they have my medicine, the staff said that I am a patient, not a worker, so I am not allowed to ask directly for stock. As a patient and loyal customer of Raffles Medical, this debacle seems so tedious and a waste of my time. The way she said was quite rude but how else am I suppose to ask? If I come to your clinic and you do not have the medicine, I have to make another trip to another clinic to find it. I hope the service can be improved. All I need is my medicine and I have to go through unnecessary stuff.