Russell Salon - 1 Jurong West Central 2

Worst Hair cut. The girl cutting hair has extremely bad attitude. Shout at costumer. Do not come here.

hairstylist keeps cutting according to his own preference rather than my requested hairstyle even i showed him a sample photo. Non stop talking is too annoying, it's like an old man has noone to talk and keeps complaining to customer. WTH! ended with a very unsatisfactory hairstyle!

The price given is a little pricey. And the place is very dirty. I see staffs sitting around doing nothing, and they don't even bother to at least clean up the hair that is on the floor.

This salon needs to improve their professionalism. The supervisor is totally not tactful when price is concerned, this drive me away without hesitation. To add on, their hairstylist does not know the basic skill of hair cutting and its not worth paying the price of $34.

Terrible service and haircut. Do not recommend to anyone lest you prefer a fringe of 4 different lengths. Waiting time was “at least 45 mins” for a salon with 5 customers and 3 staff idling at the back using their phone.

Totally agreed with what SHIH-CHI CHIU has reviewed! Counter lady and the standard of service provided there. 2nd time visiting this salon for hair colouring, and once again my hair is ruined by this hairdresser Mikki. I thought it's due to my own mis-communication when I visit during Chinese New Year time. But once again, Mikki has to disappoint me utterly again. Firstly, she do not understand what I want despite showing by colour chart and discussing. It turn out really Ah Lian hot GOLD when I already requested for just 1-2 shades lighter. She still want to argue that this is the shade I indicated at first, after I was concerned how my hair is turning into this horrible, fried GOLD colour. Then after I insisted that I can't accept such a loud colour, she darken my hair over the sink after she just washed off the hot GOLD one. So guess what, after they have blow dry my hair, there is quite a big patch of uneven GOLD patch among my darken hair still! Even my husband also notice the uneven-ness when I reached home (without me saying anything!) And Mikki still INSISTED it's fine! But then my hair has now turn even more damaged and in horrible ash, greenish brown colour! OMG!!! Instead of finding a "remedy" to even out the colour, she rush me out of the salon! Keep pacifying it's fine.. So obviously she just want to earn quick bucks and is so unprofessional! From this, I can tell you definitely lacked of PASSION as a hairdresser as you can allow a customer to left your salon in such an unsatisfying, uneven hair colour! *thumbs down* for you, Jurong Point Russell salon MIKKI! *disgusted*!!! End up I DIY my hair colour immediately with a box of $12.90 Loreal home kit when I am home, and I can even do a better job than you! This shall be my very LAST time I stepping into such a lousy salon!!!

Just left Russell's @ Jurong Point this Sunday, Apr 30, 2017 and spent almost $200 there. While I am fine with the result (cut+colouring), the service attitude of the front desk woman was horrible. She had no smile on her face and looked very impatient as I inquired about the service package before the treatment. She again gave the same attitude when I made the payment. It is very unfortunate that any service-oriented company hires such person to sit at the front desk. She acts as if receiving money is her only job and doesn't care anything else. I will not visit Russell's again.

I been going there ever since, as i got a specific hair dresser than i am satisfied with, so he know what i want. Other review may be low, as nowadays people have more and more demand, asking for best hair cut, best attitude and best price. For $28 this standard is good enough. If those who give bad review want good hair cut want good service and price go to those hair designer salon. Dont complain for a $28 price, if not cut yourself