Trust Motoring - 24 Leng Kee Rd

Bought a car from Nicky Goh of Trust Motoring. He has been helpful and transparent in the transaction. I got everything as promised and delivered. I will recommend my friends to Nicky again.

Wide range of cars for selection at the showroom and the salesman has good product knowledge. Really helped me narrowed down my purchase really fast and hassle-free. Thank you!

Recently bought a used Chevorlet Orlanda car from them, John was nice and patient to explain and go through everythings with me. Had been a good time and experience with him. Thanks for the time and service

Just Brought a Porsche 911, Cabriolet with Nicky of Trust Motoring, Service Excellent and very friendly, experienced. Highly recommend, trust motoring is a very well established car dealer. I am real buyer.

Just received my car from Nicky. Super efficient as compared to all the past 3 cars seller shop i have encountered before. only took me 2 days to get my car! initially seeing all those bad reviews made me abit scare of getting car from them but it turned out awesome. Definitely recommend anyone to Trust Motoring and of course Nicky.

Bought a lexus Es250 from Nicky Goh of Trust Motoring. He is a helpful and experienced dealer and transparent in the transaction. Will recommend friends to Nicky again.

This is my personal review of Trust Motoring and is in no way a reflection of all. 24 Nov, Wed Called Nicky at 5:26PM that I was headed to the showroom to view a 5+ YO 2016 Vezel that was listed. Arrived at the showroom in 20 minutes and viewed the car. Got Nicky to do some calculations and 2 different buyers appeared wanting to get the same car too. Nicky mentioned that I would have the first right of refusal if I am keen on the car, since I was the first to view, but would ultimately be subjected to the highest “bidder”. Made a deposit ($1000) for full price of the car ($49,800) as listed on SGCarMart and arranged to send the car to my own workshop for inspection at my own cost ($120). 26 Nov, Fri After a thorough inspection by the workshop, the car was found to be in a Major accident and in very worn condition, which conflicted how it looked exteriorly and how I was sold the car - guaranteed no accident, 1 lady owner car with low mileage (65K). Dents to the chassis on its rear, side, and top of the car. Undercarriage was replaced, rusted parts and electronic faults. Results from the inspection did not seem fitting to how the car was advertised, as well as its mileage. Nicky honoured the full refund of deposit without hesitation and claimed he was unaware of the condition of the car, to which I fully believed him, until I saw the car being re-listed on SGCarMart with an even lower mileage (55K). Shared my concerns with Nicky to bear the inspection cost of the car, as the condition was beyond what would have been expected of wear and tear usage at that age. He said he would check. 29 Nov, Monday Nicky refunded the deposit but shared that he would follow up on the inspection cost to be refunded as management was not working that weekend. I waited. 11 Dec, Sat At time of writing this review, I have not heard back from Nicky of any resolution, good or bad. Nicky simply vanished from a genuine buyer who would have readily made a purchase for another car, if he would have made a fair attempt for some form of service recovery, given the time I wasted for a product that was inaccurately advertised and misrepresented. Examples of Service Recovery: - Offer to absorb the inspection cost of the next inspection of a different car if I were to purchase - Offer a 50/50 of the inspection cost - Simply follow up after checking with the management and apologise for the experience Conclusion It was $120 well spent to better understand how the industry worked, and to remind keen buyers to send the car for a thorough inspection before purchase. What is $120 when you are buying a car that could cost a thousand times more? Take many pinches of salt from what the Salesman have to say about the car that you are purchasing, and do your own due diligence. The industry is represented by many bad eggs, but don’t let a/many poor experience(s) deter you from purchasing from dealers. You just have to hope they have their own conscience, and trust that they are there to serve as genuinely as you are ready to purchase. Update: Received a follow up call and apology from Nicky on his oversight. He also borne the cost of the inspection fee out of goodwill.

I would like to thank Jay for helping me getting my first car within my budget in a super short period of time (less than 2days) . Highly recommended, jay was very helpful explaining to me the things that I need to take note of for my first car. Honest, straight forward and patient. Didn’t felt any pressure and even ask me to take my time and decide slowly. Even their operation hours were close, He took the extra mile to come back office for me to view the car in a short notice. When it was suppose to be his off day, he came back to office so that I can collect the car the next day.