Well Family Clinic & Surgery - 555 Ang Mo Kio Ave 10

Name: Well Family Clinic & Surgery - 555 Ang Mo Kio Ave 10
Address: Singapore 560555, Singapore

1.6/5 ★ based on 8 reviews

Contact Well Family Clinic & Surgery

Address :	Singapore 560555
Phone :	📞 +99
Website :	https://www.healthhub.sg/directory/14/61025/well-family-clinic-n-surgery
Categories :	Medical clinic ,

Best Medical clinic in Singapore

W	Wen IsMe on Google ★ ★ ★ ★ ★ Clinic service is poor, clinic assistant speaks like yayapapaya! The swab test form given by the clinic cannot be used any other clinic! When you check with the assistant, they just tell you don't know! Not even help! And the doctor Alvin Wong is not friendly either! When I told him more, he was very impatient to say to me, I ask you what you just need to reply my answer!
R	Roy ong on Google ★ ★ ★ ★ ★ Do not believe the operation hour they stated on Google (3pm-11pm), doctor will only available around 4.30pm- 5pm so what’s the purpose put 3pm? Go there consult receptionist with rude attitudes? In this case better stated down doctor will only available after 5pm won’t confuse people.
J	Jes N on Google ★ ★ ★ ★ ★ Terrible experience. Right from entering and registering at the reception. The doctor is worse, it not Locum but Dr Alvin. I had a bad sore throat and could hardly speak, he said I have fever. Didn’t do other checks but just sent me off for swab test and 1 pkt of meds for throat. Results were negative. End up my Illness worsen and had to go see another doctor. He shouldn’t even be a doctor with such attitude and no heart nor compassion.
U	Uma Parthasarathy on Google ★ ★ ★ ★ ★ There are no options except to give one star. Horrible clinic. Very poor service, be it few patients or more patients. You wait to see the doc for at least 45mins and then to take the medication, you wait another half an hour just recently went for covid and was asked to wait for one hour plus and told us to come back in the evening, probably it turned out to be their lunch time. Think twice before you visit this clinic.
S	Syairah Kimberley on Google ★ ★ ★ ★ ★ Dr Alvin & Dr Karen are one of the best doctors I've seen. They're both really attentive and caring, they just put you at ease especially for someone like me who get nervous easily with doctors. It's surprising the reviews are one stars but honestly they are more than that! Yes, sometimes it's a wait but it is worth because you know you will be in good hands. Both doctors also are in other practices so a little understanding goes a long of way of them juggling their work & own lives but still giving their best care. Also the clinic staff are friendly most of the time with the exception of sometimes some cranky ones lah. But other than that always had good service & care.
K	Korin Cho on Google ★ ★ ★ ★ ★ Clinic was listed as a Swab and Send Home (SASH) clinic but did not proceed with the swabbing as it was a Locum on duty. This was not told upon registration. Locum was so impatient with the consultations. The consultation only lasted for 5mins and temperature was not taken when being told that one was having a fever. Front desk was impatient as well. Information not convey properly. Need multiple clarifications. Just not a good experience. For sure not gonna give them a second chance and really don’t recommend going. The low rating really proofs it all! If zero stars is allow it’ll be zero instead of one.
N	Nay Tun on Google ★ ★ ★ ★ ★ My wife and I arrived this clinic at 6:30pm, can only see doctor at 8:30pm. waited 2hrs to see doc. Some patients just simply took the Queue number and go home and come back to the clinic at their own sweet time. They still can see doctor even though they have missed their Queue. receptionist allowed them to cut queue and let them in. It is very unfair to those patients waiting long hours at the clinic amid they are not feeling well. When asked receptionist just simply replied “Oh you have to wait” Clinic management should look in to it seriously
G	Gold Soundz on Google ★ ★ ★ ★ ★ All the terrible ratings are true. Was at the clinic at 4pm. Operating hours are 3-11pm. But was told the doc will only arrive at 5pm. Terrible business ethics. Either the owner/doctor can’t be bothered about his business. Or his locums are taking him for a ride. Either way, not a good place. Take your business anywhere else, it will be better.