DA Clinic @ Ang Mo Kio - 525 Ang Mo Kio Ave 10

Having read the reviews here, I can totally empathise with those who sharedtheir unpleasant experience. The attitude of the receptionist was horrendous, clearly rude and lack basic courtesy. She even said I am like that with a matter of fact manner. Similar experiences have been shared here over many months and the same happened to me yesterday. So it is clear that the Management has no intention to make better this situation. Personally I will no longer return to any clinics associated with this Management. This is not socially acceptable and definitely a downer to one's experience when all we wanted is a genuine consultation. I would only say come to this place at your own risk. I have no confidence in this DA associated clinics.

I went to the clinic yesterday with my mum, as she wanted to see a doctor around 7ish to 8ish i was queuing to register i overheard another nurse wearing navy blue/black dress saying in mandarin that they can walk in at 11pm even the counter staff told them earlier on, that walk-in is not accepted due to appointment is fully booked and the clinic is crowded. Its not fair for the rest of the people who have booked appointment and came earlier just to check if they are able to walk in as we have wait longer then appointment time. There is no standardize/communication between the nurses and the 2 counter staff. Even the counter staff have informed its fully booked yet the nurses agree to accept and make us who want to see a doctor a longer waiting time. Intemedical clinic were always my first choice, but recently i saw in google review that is very bad which now i understand why. Management wise have to back up and not to accept a lot of appointment in order for people who is sick or request medicine like me will not be waiting more then 2 hours. If i were to visit the clinic again and its still the same definitely i will complaint to the higher management and boycot this clinic .

I do my day-7 ART at this clinic after I arrived SG. Very long queue. They totally don't have system. Male doctor not friendly (and come with short pants...). They even wrong define me as covid positive. I do ART my self at home is negative. I called them to double confirm, they said my test kit is negative, they are reported wrong result. dizzy...

If there's an option for -10 stars I would do so. My parents visited the clinic on 12/3/2022 at 5.15pm, however due to the language barrier(Parents could not speak English), my parent phoned me and handed over their phone to the staff at the said clinic to understand the situation. Had a conversation with a male staff through the phone. I had the WORST experience in my life talking to a medical service provider. Didn't even have the chance to ask for his name and he hung up the call. My guess is that the phone call was not on a recorded phone line, thus he is able to behave in such a rude manner. All he could've done is to hand over my parents phone back to them so that I can speak to my parents instead of hanging up the call. I have the utmost respect for our medical provider, but the staff over in this clinic seems to have forgotten that the reason why anyone would visit a medical clinic, is to seek help. Instead of providing helpful advice, the said male staff just hung up my call and ignore my parents simply because of language barrier. How shameful for a medical provider to behave in such a manner.

We went to the clinic for consultation due to my husband's swollen finger. The two counter staff on duty on 7.5.2022 at 5pm looked at my husband's finger than ask the doctor to take a look. The doctor was kind enough to come to the counter to look at the finger. He immediately said that we need to go to the hospital. We appreciate the staff initiative approach and the doctor's quick respond. Well done doctor and staff on duty. Compassion and care from all of you is greatly appreciated.

Came in at the 12.45pm but was told to return at 1.30pm as there was only one doctor and he was out for lunch. This was not indicated on the opening hours. When clarified regarding the consultation hours, was told that they are open 24 hours. Contradicting much? Came at 1.30pm and there was 10 people in the waiting line. No choice but to wait. Had to wait outside as I was experiencing flu-like symptoms which was understandable. Thought it would have been a nice gesture if the counter staff (2 of them) could have informed us of the ART results so that we can proceed inside to the wait, instead of waiting in the hot weather. Perhaps I was expecting too much. Thank god I asked to wait inside otherwise I was would have to continue waiting outside. Experience with the doctor was quick and fast. While waiting for medication, counter staff seems uninterested in attending to me. Was taking their time and kept me hanging while talking to me. Very bad experience with this clinic. Guess this was my first and last time ever.

This is not a clinic this is the portal to hell. If you are not sick and step in (like for us to just get a PCR test) you are sure to get sick. Most horrible experience I have had ever in 40 countries I thought Singapore was developed and something like this should be shut down. Had fixed appointment, waited 45 min more still, mold everywhere!!!!!! no distancing. The whole place was rotten and dirty like mad (see pics this is the entrance!!!) run down and nearly made me puke from the smell of the heavy mold everywhere roof and wall. Not to mention that our test did not arrive in time as promised and I had to call several phone lines to get the result so we could fly. Horrible horrible and disgusting. Never ever again!

I'm not sure if this is a legit clinic. Found that DA Clinics review are mostly very bad. Doctor, nurses and staffs are surprisingly rude, as if I'm here to ask for free treatment. Made appointment at 2pm, reached at 1.30pm but doctor is out for lunch, so ask me come back at 2.30pm... Huh. Came back at 2.20pm and waited till 3 plus! In the end have to take leave for the rest of the day. Thought the above is a one off incident. Brought my daughter for her vaccination, appointment is 2.20pm, again waited until 3.45pm then saw the doctor. Waited 25mins for the doctor to explain for vaccine to arrive, at 4.07pm doctor told us there's no stock of the vaccine, the 1 only left is still frozen! $#/%?";(@# If you need your customer to change their appointment time, YOU SHOULD CALL YOUR CUSTOMER! NOT WE COME HERE TO WAIT! YOUR TIME IS TIME, OUR TIME ALSO TIME!! Looking at the review I think the staffs here are just passing time until close down, not interested in improving. Ask them for reason why we are we not going according to appointment time, their answer is we just open! Huh? Say bcoz of cleaning. Sure fine, so you know you're going to clean and open late, why did you not inform your customer? Instead let everyone keep waiting? And never keep track of stock???? My bad for not reading the review before coming. Super unprofessional greedy people in medical service.