CHANEL

Came all the way here from my hometown in Hubei, China. Couldn't find the classic handbag I wanted.

Beautiful boutique. You can find everything here. Staff very helpful and full of attention. Can't ask for more

its ok, got somethng for gf, nice but not the most choice, i think in other outlets they must have more stuff

Love the friendly service and approach from Ms Nadira. Thanks for the kind assistance and recommendation in looking a gift for my friend.

Definitely my worse experience in Chanel. Mika should learn how to respect customer first before becoming a sales. Pls do not come to this outlet!

One of the worst experiences ever being in Chanel. Mika is rude, very abrupt and tried to serve someone who came in after me when she had already noted my arrival and was finishing up with her existing customer. Her attitude is not a positive one which unfortunately means the customers experience suffers. Such a shame for such a reputable brand where most other experiences have been great

save your money for other stores. what’s the point to spend $ with the brand and end up leaving without a good experience. worst store experience i’ve encountered after being a customer of the brand for more than 10 years. the sales associate who was serving me ditch me half way before another one of her big customer walked in. because i’m only spend $58 today so i’m not considered a customer to them. i had to wait about 8 mins before somebody came up to meet and greet asking to ask me what i would like to look out. waited more than 10 minutes to finally make payment because nobody is keen find out what do i need. instead of buying more things which i wanted i decided that this outlet will never make another sale from me. boycott alicia from jem, if you aren’t a cash cow she won’t be serving be serving you like a regular customer. maybe if they checked my profile and reference my crm tier customer category i could have gotten a different type of treatment ? neighbouring store Dior’s staff walked out and greeted me. learn something jem outlet! i’m sending another feedback in to chanel. such disgusting behaviour ruins the brand image.

N°1 DE CHANEL EXCLUSIVE EVENT The Extraordinary Energy of a Camellia Went to Chanel JEM boutique for their event. I was very lucky to be attended by Beauty Advisor Macy Teo. Macy is genuinely attentive and professional, she explained the products in details, provided the options that really suits your needs. You can see that Macy takes pride of her work. Overall, it was a enjoyable experience. Chanel boutiques would need more BA who is genuine and professional, as nowadays it’s very hard to find some like Macy, especially at ION boutique. JEM boutique - has limited availability. It would be better if they have more range of products available in store.