escentials

3.8/5 based on 8 reviews

Contact escentials

Address :

Singapore 238859

Phone : 📞 +7778
Website : http://www.escentials.com/
Categories :
City : Escentials

Singapore 238859
S
Shahrul Nordin on Google

I have been an Escentials customer for about 10 years now. I have always had the pleasure of the best service, attention and care from Janice and Myca and from the other members of the team in the Paragon store. The negative and nasty comments are just unfair and uncalled for in particular targetting Janice. Put yourself in their shoes. Put forward constructive criticisms rather than destructive ones. Be kind to one another.
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Eunice Juan on Google

Visited Escentials Paragon and received excellent service from Janice who also has great product knowledge. In fact, I would like to commend her for following up on an observation I had from an earlier visit regarding the color difference between two bottles of a same fragrance. I was totally impressed by her initiative and timely follow-up. Highly recommend anyone to visit Escentials Paragon and look for Janice for good advice on fragrance and skincare products.
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alexender ebra on Google

Exquisite service. One of the best in retail business I’d say. Not only the staffs know about the products , they seems to have excellent interest in developing their knowledge about retail world. Hands down one of the best shopping experience I’ve ever had.
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Taizu on Google

The escentials team represents among the highest levels of customer service I have experienced. Paragon store is always nice and clean, friendly staffs (Janice and Myca) are always ready to offer their assistance and show you around if you are not able to find the product you're looking for. Both Janice and Myca are knowledgeable and professional advisors with a good synergy that provides excellent customer service from the beginning to the end of your visit to the store. They've got a lot of bad reviews, but in my experience, their customer service has been nothing short of excellent. Escentials paragon is where I regularly visit for beauty products now, thank you escentials for having such a WONDERFUL team in Paragon.
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Mervyn Chan on Google

Having been an Escentials customer for over 15 years since their establishment at Raffles Hotel Arcade, they have consistently been raising the bar in offering niche fragrance and beauty brands in Singapore — and delivering thoughtful, informed and friendly service to match. Special shout-out goes to Shervonne (who has since left), Janice and Myca at Paragon and Leanne at ION Orchard. These ladies have been nothing short delightful. They constantly keep me up to date with the latest arrivals, new products that suit my fragrance profile and skincare needs, and store specials to help make the most of my purchases. If you're looking for something different from the run-of-the-mill department store perfumes and commercial beauty brands, you'll surely find something there. In fact, it's a great destination for gifts to surprise and impress.
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Wei Sheng Lim on Google

Excellent customer service by the lady who was wearing a Patek. Can’t say the same for the operator/staff handling 6280 9559 and 6734 2122. Called to check if it’s possible to do gift wrap for online purchases, but one keeps telling me to check with boutique, while the other ask me to check online/ email. Both of them had terrible attitude so don’t bother. Just walk in and purchase directly from the Paragon boutique.
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LiTaoBryan on Google

Last month, I wanted to buy a bottle of rose perfume. Janice was the staff who served me. She introduced me several brands of rose perfume, made me feel it, and then told me the difference between these perfumes. Finally, I Selected a satisfactory fragrance! She is a patient, professional person.She made me feel the enthusiasm of the service staff, not push. It’s a very pleasant shopping experience, I will go again in the future @ Escentails PARAGON
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Chris Goh on Google

I am always elated to shop at Escentials Paragon. As a perfume lover, I got to know and learn more about different brands of perfume from the knowledgeable staff, Ms. Janice, together with Myca. I've been with them for many years. They always made me feel so happy to shop there. Definitely one of the best place to go for some much needed retail therapy. Keep it up and cheers!!! I'll be back :)

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