Healthpath Medical Clinic & Surgery - 338 Ang Mo Kio Ave 1

I called Today regarding my wife's x-ray results as the clinic promised to explain by calling my wife but we have received zero call for weeks. The parttime receptionist was very impatient, kept on saying she was a parttime so can not explain y never call us, and then asked me whether i have any other thing as she still has other patients waiting. I totally understand she may be caught by paients in the clinic while answering my phone. but her impatient attitude was wrong, especially she still stands for the clinic by answering the call and the clinic had not done its job in the first place. A simple apology was enough but there was none.

Came for booster shot, both doctor Wong and counter staff were kind and pleasant :)

Dr Wu very good, chance upon this clinic when my employer changed the insurance provider.

Very inconsiderate and insensitive. I was at the clinic at 8.20pm (they close at 9.30pm) and there were 7 patients before me and they rejected us as they need to close the clinic at 9.30pm. Non caring at all. My son has UTI and they just couldn’t be bothered. Why become a Dr when you’re don’t care about your patients!!

Doctor Wu is good but I really don't like the clinic assistant Amy. I brought my 5y/o to see doctor. Dr Wu checked and told me probably just common flu and not necessary go for PCR test for now since no fever or other symptoms n just mild running nose. When I was waiting for medicine, Amy didn't allow us to wait inside and kept asking why we don't go for PCR test in super loud way, the whole clinic can hear her. She is making us feel like we are inconsiderate covid carriers try to spread virus to them. My child was frightened and upset by her actions. She hurt a little boy!!

Doctor Wu is really nice and detailed. But the clinic assistant Amy is very rude and disrespectful. She talks to you like you owe her money and this was not the first time, but by far the worst encounter ever with her. She couldn’t verify my name in the system with my corporate medical card. I do not blame her that she insisted I need to self-pay if not she wouldn’t let me go in. But overall, she could have handle the situation more professionally than putting me in the spot that I “refuse” to pay and read out my full IC to the whole clinic.

THEY DO NOT CHANGE THE TIP of the ear canal thermometer! According to them, they just swipe it with alcohol and reuse the tip! That's unacceptable! When I asked them to change, they said they do not change. I asked them to at least disinfect Infront of me. They refused and gave me some excuses. That's disgusting and unhygienic. The reception is horrible. They are not friendly in my experience. Even though they operate until 1pm, after 10 am you will be informed that the clinic is closed. You will feel like you owe them money or something when you talk to them. The one star is for DR Wu, he is a good doctor. Unless I'll give 0 to this clinic

I’ve been going to this clinic for over a decade, and the staff and doctors have always been very friendly and caring. Dr Wu recognises me each time, and takes the time to get to know where I am in my progress with asthma control (can’t say it’s good, but I try my best). Anywho, am writing my review with the slew of negative responses about not being able to see the doctor. Please note that you are not entitled to the service nor to the staffs/doctors’ time, more so if you came in late. It is common etiquette to come in at least an hour before their closing time, because their closing time pertains to their SERVICE (servicing the patients that have already registered), not registering new clients. You don’t know how long each session would take, and the time spent servicing those who comes in past their registration time may mean that the doctor/staff have to go back home past their stipulated working hours. And even if you did come in 1 hour before, should they refuse to give their service, it is within their right. You are not entitled to their time nor service. You’re more than welcome to find another clinic / institution to have your needs meet. Just bounce bro, it ain’t that hard. Please exercise compassion and humility, especially when facing medical staff, who are already freaking exhausted during this period of time.