M1 IMM - Phone Shop & Internet Service Provider - 2 Jurong East Street 21
4.1/5
★
based on 8 reviews
Contact M1 IMM - Phone Shop & Internet Service Provider
| Address : | Singapore 609601 |
| Phone : | 📞 +98 |
| Postal code : | 01 |
| Website : | https://www.m1.com.sg/ |
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Feng Min on Google
★ ★ ★ ★ ★ Excellent service by Sandy! Helped to process change of ownership despite me being slightly past the 6pm timeframe. Prompt and efficient.
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Winnie Goh on Google
★ ★ ★ ★ ★ Sandy Tan of M1 IMM branch is very helpful and provide extra mile service to help me fix my problem even after I left the shop, she still contacted me until everything is settled. Thank you!
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Gk on Google
★ ★ ★ ★ ★ Had a good expirence here, serviced by warm and welcoming lady named Ms. Pearlynn.
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Mariana Lee on Google
★ ★ ★ ★ ★ Thanks Jeff @ M1 IMM for your excellent service. You have a winner’s attitude, and I appreciate the fact that you take your customers seriously and was very helpful in resolving our queries.
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Leong Simon on Google
★ ★ ★ ★ ★ My first time being served by M1 and today, my wife and I were at the IMM outlet and served by Yong Poh Meng. He was super patient and gentle even when we asked plenty of questions relating to porting numbers and subscribing to a new plan. He even checked if I am entitled to corporate plan and tried his best to find us the best and most reasonable price plan.
When my wife number porting was rejected, I went back to him and as usual, he was patient to explained and resolved this within the next 20 minutes. We are very happy with Poh Meng’s level and quality of service.
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Mayalagan Muruganantham on Google
★ ★ ★ ★ ★ Very bad service. Nobody come to help. Only focus new mobile plan. A few minute job. Ask me to wait an hour. All counter for sale. No counter for customer service.
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Jun Wei Tan on Google
★ ★ ★ ★ ★ Tried to find out more information on Enterprise Plan via the M1 website with regards to price of phones with 2yrs plan, etc but to no avail. This is possible on Starhub and Singtel website platforms even for corporate plans so potential or current customers can find out info for themselves.
Decided to go down to the outlet at IMM in hopes to get more info but was told to get a queue number with a wait time of more than 1hr. There were about 3-4 staff standing around but not equipped with any device to assist customers with their queries. Hence, they were effectively standing around chit chatting with absolutely 0 value add to customers.
Its unfortunate at this day and age that info like this is unattainable.
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Lin Ko on Google
★ ★ ★ ★ ★ It is very fast and efficient if you visit on a weekday. Use your phone to keep track of the queue status.
Try to avoid weekends as the queue might be 2 hours long.
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