Our Solution Rochester Mall

Our solution has helped my skin in many ways over the years and visible results. Unlike other facials, their team really cares for your skin and only recommends facial that are more suitable for your skin.

Highly recommend Kevin! I’m a lazy girl when it comes to skincare and also work outdoors under the sun a lot. My skin is sensitive and prone to breakouts especially due to stress. Despite my situation, he is never judgmental about my skin and took care of it for over 3 years. He was patient with my skins’ ups and downs. And honestly my skin needed a lot of work. After trusting him for 3 years, I saw real long-term results. Gone are the days I get big inflamed pimples every two weeks, and have my skin itch and sting when I sweat due to a cream from a dermatologist that was just too strong for me. I’m surprised now when people say I have “good skin” because I’ve never been told that since P6. If you want someone you can trust for a lifetime, and no BS, this is the place for you.

Just had a session with Angie, she did really a good job. Feeling so relax after massage. Highly recommended massage spa.

Got to know this place a year ago to seek help for acne problem which was getting out of control. Thank goodness my face cleared up and stabilized after 4-5 months of facial treatments by Kevin. I can finally say good-bye to acne and hello to a clear healthy skin.

This is the ONLY place where I will go for my facial. They will quickly check the earliest & possible time slot for you when your face need a big rescue as this happen to me just recently. You will get to see & feel the difference by 1 or 2 session. Environment is good & comfortable. Try & you will know. TRULY & HIGHLY recommendable ?

I developed a very sensitive and thinned skin after using a lot of AHA chemical peels (from other salons) when I was young. As a result, I developed allergies to all over-the-counter skin care products. My skin would turn red and itchy very often. I also had rashes and very dry skin around my cheeks and chin area. Although I went faithfully for facials in other salons and used their products, there was no improvement in my skin. Until I met Wendy and Kelvin from Our Solution. Out Solution's skin care products are top-grade and their professional service is excellent. Kelvin is very knowledgeable in this field and would patiently explain why he is doing what he is doing to my face. He is also very entertaining and funny, which makes going for facials a very fun experience. For the past 7-8 years I have been faithfully using Our Solution skin care products and going for regular facials. My skin has improved tremendously and I no longer walk around with red and itchy patches all over my face. I received many compliments about glowy and firm my skin looked. Now i have the confidence to leave home even without any make-up, something i did not dare to do before. Now I send both my teenaged children to Kelvin for facial. I also recommend my sister and she also noticed an improvement in her skin. Thank you Our Solution and thank you Kelvin and team.

Bought the 60 min full body massage deal from fave and was served by Carol. She was really friendly and cheerful and seemed very experienced. The place looked pretty modern and clean too which was nice. Would recommend!

I have been following One Solution for almost 10 Years. Never it has disappoint in any treatment that i had on my chubby face. Having always a T zone problem, sensitive skin and Skin dryness due to the country climate that i am in, Kevin and his team always makes sure my face problems is resolved. With his new technologies and machines, just one treatment, it has made my face feel so plump, refreshed and floorless. You could even see your teeth on my cheeks. it became super shiny and puffed with his injectable oxygen hydration technology.. Super duper like! Even the wrinkles is diminishing from dry skin.. The before and After 1 day photo. You can really see the difference. The skin feels absolutely refreshed and whitened.