SGH A&E - Outram Rd

My mum was admit to A&E on referral by clinic for suspect on acute glaucoma. Dad accompanied her on a Monday afternoon. Upon reaching, A&E revert that eye specialist was not around and needed to wait for 2 hours. After inspection was informed she needs to be admitted to hospital for observation upon treatment. Hospital could not even provide a bed for my 70 years old mum and had her sitting on a wheelchair in pain for hours, when she is even suppose to be admitted for a night. More ridiculous is that the hospital instructed that my dad (76 yrs old) to administer the medication as he is accompanying my mum. Only if he is not around, then the hospital will instruct a nurse to do so. 5 medications with all different administration, what is SGH thinking. We had to leave her in the hospital alone not knowing what is happening to her. I would expect our Singapore Hospital to have much higher standard of service then such.

Worst A&E experience. Eyes got stung bee and was asked to wait for 5 hours without any indication of how long more it will take for my turn. Approached nurses twice on how many hours more of waiting and none of them were able to give me an indication of times. One of them even said can be up to 7 hours wait. I would like to stress that 99% of the patients there were all needed to wait for at least 4 hours before they got the chance to see doctor for treatment. What an excellent service. Eventually, I had decided to switch to another hospital (TTS) and the service provided was excellent. They shown you the indication waiting time for all patients in A&E, without letting you wait there aimlessly. And most importantly, the doctor there (Dr. Heng) treated you with care and concern. He attended to my case in less than 15 minutes after registration. He came to me personally and he explain in detailed. I spent less than 2 hours in TTS for overall A&E treatment while I spent 5 hours (before I gave up) in SGH without knowing how long more shall in wait there.

Be prepared to wait for 6hours min. for A&E, unless you’re dying. Otherwise just book an appointment for a specialist referral. No different from visiting a hospital overseas w the wait time. Also Covid “symptoms” get seen first, so good luck waiting. 1 more patient before you and you’ll get seen 1-2hrs later still. LOL

I wanted to post a positive review in encouragement for the staff working at SGH emergency in the midst of this pandemic. My mum was admitted to SGH A&E the last few days for appendicitis. Like many 1-star reviewers here, I was initially frustrated by the 'seemingly' slow diagnosis and execution of surgical procedures. However, I've realized upon speaking with the doctor that they are facing a lot of emergency cases, some way more serious and urgent than my mum's condition. It is very hard from the patient and patient's family to understand why they cannot receive attention from the medical staff asap but from the A&E's perspective, they have to put patients on a priority queue - the most serious cases have to receive immediate attention and let the less urgent cases wait. It is only with this strategy that they can save as many human lives as possible. My mum's surgical plans was put on hold when the surgeon had to leave for another more urgent case last minute and the change had placed a significant stress on us not knowing if my mum's inflamed appendix may burst while waiting for her medical care. My mum has been discharged today after a successful operation and on hindsight, although it was very hard to do, we should have more faith that SGH emergency would have done their best for my mum and every single case that has been admitted to their department. Thank you SGH emergency for saving my mum's life. We are eternally grateful.

I'm 9week pregnant with first kid At 6:00pm i noticed my bottom bleeds a little , decided to come to SGH A&E for immediate help since is nearer to my place . The nurse informed me will be waiting 2hour even when i told them im pregnant and bleeds . At 6:20pm , got a doctor to do simple checkup for me telling me everything seems to be okay . But need to wait for GYNAE to come and attend to me soon ( ultrasound and stuffs ) ensure baby is fine . So i wait from 6:45pm all the way till 10pm still no GYNAE came and attend to me . Is there only one GYNAE that is available to attend to all pregnancy cases at A&E ?

Commendation for all doctors & their juniors, nurses and medical staffs from SGH's Department of Emergency Medicine. 05 June 2022, Sunday — Registration, Triage, ECG, redirection to Critical Care Bay 13, Blood Test, Chest X-Ray, Heart Ultrasound and Covid Swab and was done within an hour. Ambulatory ECG was also attached on my body thereafter. ??? (based on urgency of condition) A familiar face came by after midnight and I had recognized her to be Professor Fatimah Lateef whom had served as a politician till 2020. She was polite and respectful when interviewing me, had duly called for an admission due to the irregularities of my BP and PR despite having been on bed rest. ?? While waiting for a bed in the ward, I had witnessed a patient that had many clarifications to make and required a lot of attention and reassurance. She could not grasp the concept that was being explained and lamented about the system & processes in the hospital. A young doctor (wearing Black Sling Pouch) had displayed adequate level of emotional intelligence and had eventually received words of appreciation from the patient before she left for discharge. ?? THANK YOU VERY MUCH to the doctors & their juniors, nurses and medical staffs for the impressive service provided. Keep it up! ?? I am finally discharging today! ?

Right now waiting for 6 hours (still counting on) to admit my dad for gall bladder stones and a swollen abdomen. Due to dementia he has lost his sense of pain therefore he is just being parked in a wheelchair despite repeatedly asking for at least a couch if no bed available. However a young girl with red wrist tag happily sits on a trolley bed cross legged actively using her handphone. Where are your priorities?! Forced to be back here as previously my dad was brought in by ambulance and a procedure was done here....I will NEVER recommend this hospital to anyone... Nurses getting irritated with patients when approached with requests...who likes sitting at an A & E by choice? If cannot handle just close down...

My husband waited for 5 hours almost 6 hrs. This patient service associate call security on my husband. He is having severe headache & he is having fever. When ask for her name, she block her nametag refusing to allow my husband take down her name. She is rude!