Vista Dental Surgery (Yew Tee MRT)

Made my appointment at 1pm and reached there on time only for them to insist that my appointment is at 2pm not 1pm. While waiting a walk in customer came after me while i was sitting there the whole time. They let him go for dental services before me at around 1.20 and said that it was because my appointment is at 2pm. Went off for lunch and went back at 2pm only to see that there was a patient entering the dental room and i had to wait again until 2 plus. This was then that they told me that they “overlooked” my appointment and confirmed that it was at 1pm. Seriously messed up scheduling. Didn’t even bother to check the bookings properly.

Went to this clinic as recommended by my brother. In fact, my sister and I were very sceptical about its service after reading most of its negative feedback. However, we felt the dentist was doing a very professional job instead. Good job !

Strongly not recommended They turnover what they said not professional to give advice. I have a tooth chip off that need refilling. The male dentist took an X-ray and said the biting of gum may not fully due to that chip off. He said I might to go for root canal treatment. I said since I was there why not try to fill it up first. The filling was done. However after 1 month, I felt the filling has came out so I called to complain but the admin girl conveyed that the doctor had told you the filling may come off. I never come across in my life time that the filling can come off easily. I suspect the used poor quality material. There will be charges if I go back to them. So if you have other choices then do not visit this dental clinic. I will blacklist them in my life. If possible no star for this dental clinic.

Despite worn off equipments and lack of staff, they still try their best to provide the good service and advise for my wisdom tooth extraction. Clear precaution and instructions before, during and after extraction too. Would come back for my other wisdom tooth extraction

I used their service years ago. I had a bad tooth pain and went to this clinic, as there was no patient. After all the examinations, the male dentist told me i had tooth decay and need root canal (RC). Knowing i was fresh graduate (at that time), he told me directly that i had no money for the procedure. He wanted me to go back home and asked my parents for money even though I told him i need to go overseas next week and i was in pain. I rejected RC treatment and wanted him to remove that decay tooth (alternate solution when i asked him). After the tooth extraction, i proceeded to the counter for payment. I left the clinic and realized why people kept looking at me. Using my phone camera, i noticed my mouth was covered with blood. The counter staff did not told me anything while i am in the clinic waiting for payment. I am very sure the counter staff did looked at my face. This traumatic experience made me scared to go dental for quite some years as i was afraid that i had to loss 1 tooth/dental trip!! Nevertheless, i finally went for a dental check up with Other clinic few years later. No bad experience encountered thereafter. Conclusion: NOT recommend!!! Yee Tee got other dental clinics with Better and More Professional services.

Strongly not recommended As most of the dental clinic is full and I am having a bad toothache I decided to come to this dental for help. The price is okay, I love the counter lady as she is really friendly. However the male dentist at first was very nice and helpful and ensure everything is okay. After the surgery of removing my wisdom tooth, the gum is swollen and numb. I was given some pain killer till the next visit. I notice the gum that was injected is still swollen/popping out but isn’t painful, in fact it lose the sense? I was confuse, my gum can’t feel anything, I can’t even feel my finger touching. So I told the doctor about it, the male dentist jus keep saying it’s impossible, he never heard of it and his “friend” also nv heard of it. I as a Patient trying to explain my condition and all he say is impossible instead of checking if my gums are okay or what. He end off by saying he will be interested and wish there is cases like this can open his mind and learn more. Even by saying all this he didn’t offer a check on my gum, I’m very offended cause all he say is THIS IS IMPOSSIBLE. So is he telling me that I’m lying? I mean for what? It’s just like a patient telling you she not feeling well after taking the medication and all the doctor reply is impossible. Let’s put it this way, if the dentist is not professional or knowledge enough he should jus say so? Or advice where else I can seek help not pushing the case away when there is an issue. It’s been more than 3 years, my gum still can’t feel anything and my gum still popping out till this date.

All other dental clinics were fully booked so I decided to give Vista a try despite the negative reviews. Clinic called me 1 day before to remind me about my appointment, which was nice. On the day of appointment, waited abt 5mins for my turn. Doc Liu was friendly and gentle. My scaling and polishing was done in less than 20mins. I usually have a phobia of going to the dentist as I can't stand the pain. However, this is my first time in years that I didn't feel traumatised after visiting a dentist! So I felt the need to give them a good review. Maybe I got lucky this time lol.

The clinic seems quiet most of the times. Reviews are negative but one must not decide based on reviews and give the dentist to show his works,I feel. I am attaching some photographs so you can get the feel of how it looks and find other services available etc.