Central 24-HR Clinic (Tampines) - 201D Tampines St. 21

I wasn't even allowed to step into the room. Every single person stepping into the room all had to stand at the door to confirm if there was any flu symptom first. If you have flu symptoms, you may just exit straight and do ART. It doesn't matter if I already did PCR test this morning with a negative result. I am not sure I went to see a doctor or just go there to do ART test.

Went there on a weekday night, pretty quiet. Wasn’t too keen to go here after reading all the terrible reciews, but it was the nearest one open. The makcik who received so many bad reviews here was actually really nice! She saw that my mother couldn’t really walk, so she brought the thermometer out to take her temperature. That’s going the extra mile! The doctor was also very conscientious (I didn’t get his name unfortunately) and he did a very thorough examination for my mother. Big thanks to the staff there for taking care of us!

Was there to do a swab cos i was not feeling quite well. Prior to visiting the clinic, i have already swab twice at home and both were positive. Felt no customer service from the Chinese lady. There was a malay lady there, not sure if she is new, but asked the chinese lady quite a bit of questions regarding the system and the chinese lady also gave an impatient reply. Back to the doctor visit. I was up for the swab and it was that chinese lady who swabbed for me. For someone who swabs a lot due to work and conducted swabs in the company, my personal feel is the time taken to swab my nose is less than the rotate and twirl 10 times and honestly i couldn't really feel the stick in my nose too. Regardless, the result turns out negative and i was surprised. Both the doctor and lady deeply believed the results and ask me to return next day if i still don't feel good. Since it was negative, i was actually planning to go back office, gym followed by night class. But as my sore throat and nose block started to worsen by hours, i did a 3rd swab at home and it was still positive. I asked around and my friend recommended me to one clinic which i went. The swab turn out positive and i was placed at SHN for next few days. I couldn't believe what will happen if there are people falling sick because of me if i went ahead with my activities. The doctor is nice and gentle, but i guess the reception area has to improve. I definitely wouldn't go back for any swabs anymore nor going there to be treated like i owed them unless it is really required in the middle of the night. I am sharing this based on my personal experience and i believe there may be many others who experienced it differently. May you, the reader not have to experience what i went through.

- dad visited clinic for swab and was positive. - clinic said he will receive sms in 2hours time from MOH. If non-receipt, to call them (hah..this is where the joke starts)... - hotline seems to be fake because I've called continuously for super long and no response at all since afternoon - WhatsApp them but took 8hours to reply something that shirks all responsibility of saying "that's not within their jurisdiction" (so strange..then why tell us to contact them?) - they only responded at midnight after I mentioned this level of services has to be brought to MOH attention.. I don't think anyone visits a clinic for fun, especially in covid times where we don't want to burden the Public healthcare by visiting hospitals. But with clinics like this who're honestly unresponsive to our needs (I'm not even asking for immediate response but c'mon...8hours?), and we wonder why people visits Hospital's A&E?

Worst doctor's visit ever. Extremely rude, unprofessional and potentially deceptive receptionist (bespectacled malay lady in her 50s). Not a 24 hour clinic as advertised, staff claims clinic is closed till a certain time as it was undergoing cleaning due to covid but it was actually because the doctor was late. Had to wait 1.5hrs outside the clinic. Clinic is not well equipped. Did not even have an oxymeter to check O2 saturation for someone who was feeling breathless. AVOID IF POSSIBLE

honestly i would rate it a 0/5 but i can’t and cause the assistant lady ( in her 50s ) was really rude when my mother was vomiting and feel like she wants to faint and when we got the medication she told my mother “ leave eh , i need to clean “ like honestly is that how you treat your patients. the clinic honestly need to get a new assistant and honestly what’s with the rule “ only one person to accompany the patient” like what ? it just doesn’t really make sense as their clinic don’t even have any patients .

The worst "so-called 24 hr" clinic ever. They have this rubbish policy cleaning from 0700-0730 and I came at 0645 hrs today and the fat malay lady in her 50s just kept repeating it's closed for cleaning but no one is there for cleaning !! Such Disastrous medical and health business.

Said that it was close because of circumstances but then when i tried to call the other outlets to see if its open or not before heading down but no outlet on the list even picked up their phones.so whats the point of letting us know that it is open on google the list mentioned when the other outlets are not even open . I understand that 24hour clinic staffs will also have to rest but then please don’t make your patients wait outside and calling each outlet like a fool . I am very disappointed . This has result in me going to the hospital instead when its not even a life and death situation just needed some medications.