Colorwash - 333A Orchard Rd

Damn bad service. So pissed by the counter staff.

Didn’t see any difference after cleaning job on my bag .

Washed item couldn't be found, waited for hours for call back eventually I called and told by one of the staff that please call back tomorrow.

the staff there, GG was very professional in her services. thank you for saving my stained chanel bag

was here 2 weeks ago to clean out mouldy BV leather. it came back almost good as new. everything is cleaned, leather moisturized

1. It is rare to find this service on a Sun. Almost all others are closed. 2. Brought my wife's 2 bags. 1 new and 1 that she uses daily. 3. Very professional front desk lady suggests no need to clean new bag. Just do their special HD coating to protect the bag lambskin leather against water stain and dirt penetration. 4. The older bag definitely to clean its interior lining and external canvas cum leather and to add HD too. Its my wife favorite old but goody bag ! She can't bear to let it go ! The useful suggestions fully agreed ! 5. She collected both bags about a week later. 6. And now months on, both bags are still in good conditions with her extra care and usage she subsequently learnt from the very helpful and knowledgeable front desk staff. 7. She will definitely return with her other bags and shoes to clean and color touch up and restore them to newer and presentable conditions ! 8. Thank you Colorwash. You truly are a saviour to any lady who are bags and shoes lover ! 9. Hmm...now I am thinking of bringing my wallets, leather belts and golf shoes to seek your advice and service !

I had a bright blue ballpoint pen mark on my white bag, they removed it entirely, the mark is gone as if it never existed. This is a magical shop, I’m amazed, love the work they did!

Very bad customer service, person via email sounds very conceited. Also, don't buy via their website, you can purchase directly at the store. In case your item can't be fixed and then asking for refund etc seems like such a hassle for them.