Gentle Monster Marina Bay Sands

3.7/5 based on 8 reviews

Contact Gentle Monster Marina Bay Sands

Address :

104 / 105, Singapore 018972

Phone : 📞 +8877
Website : https://www.gentlemonster.com/
Categories :
City : 中峇魯釀豆腐

104 / 105, Singapore 018972
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Jorie Anne Montaos on Google

Well apparently the staff doesnt seem to be bothered when you get in. You ask questions they know nothing. Especially the tall guy not even welcoming at all. Why would you care to buy here.
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Jovan Lee on Google

Went in just before their closing time and was pleasantly surprised by the excellent service even though it was already late. Decided to get a pair of sunglasses I have been eyeing for months. Thank you Diane for going through all the designs in a very patient and detailed manner!
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Ng LY on Google

I was attended by Huishan and am really impressed with her service. She is very patient and made my shopping experience with gentle monster a very pleasant one!
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Stephen on Google

Very unfriendly and unwelcoming floor staff. They are mostly grouped together laughing and speaking Mandarin to each other loudly. One tall guy with a bun keeps staring from a distance whilst pacing slowly back and forth (There are mirrors everywhere so hard to not notice). Either talk to me and offer help or leave me to try out some shades. (Unless he's scared I'll destroy something) I was really looking forward to buying a pair, but the experience made me so unwelcome and uncomfortable that I will visit the Ion branch to purchase my shades. Unsolicited advice: Need better staff guidelines and training. For example: Greet the customer when they enter and ask if they're looking for anything in particular. Don't just stare at them from a distance while grouped with the other staff and awkwardly wait for them to ask you a question. Gross lack of training and controls is evident
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Richard Navarro on Google

Great shop representing the S Korean brand really well. As you would expect they have great art installations and staff at every corner helping you out when you need. It's fun to see the different art installations as their product changes at a different pace. The store is great well spaces with a huge focus on the art and the product. Good place to checkout whether you're in the mood for glasses or just some modern crazy art.
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mochi muuu on Google

Had a great experience few days back at GM. I was served by this lady called Evey. She was very patient with me and helped me chose the right shades that fit me the best. Appreciate her alot! Please look for her when you're at GM!
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Basil Tan on Google

Evey and Huishan have been a great great great help! They spent a lot of time and effort to fix some issues that I faced. Very satisfied and very thankful that everything is settled! Deserves a commendation! Every business need them!
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Shawn Chen on Google

A Satisfied Customer! I always wanted a pair of GM glasses. My first GM purchase was on their main website.The user experience online was a breeze, with very cool interface. The quality was really well built, and it came with a beautiful case. It didnt took me long to purchase a second pair for my wife at MBS. At expected we are welcome with a very unique and cool store-front. The whole in-store experience was excellent. Their staff were very proffessional and not pushy at all. We took our time to try on every frame to make sure we got the perfect fit for our overall look. Special mention to 'Xiu' from Ion Orchard and 'Andrew' from MBS. They were really patient with us. Taking their time to walk us through the different frames to make sure it fits our face perfectly and comfotably. We would definitely go back for a third pair, if they have new releases. We would highly recommend.

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