周大福新加坡 VivoCity 分行

金价比其他地方都贵，不懂怎么区分的 明明是999古法金 按照9999的价钱收费 手工费完全不扣的！差评！

在这家店买了sgd2000多，买的时候不会告诉你 他们家是不会回收自己家买出去的金，等到外观受损想卖金，加差价买别的产品，才告知要去到中国or香港，尤其是那肥肥的女店员，sibei kansai，在周大福做sales罢了，金是金，你别把自己当金，以为自己多高贵，attitude，周大福请好好教导员工。下次不再光临

Went in and told the staff “just looking around” but she very friendly and helpful to show me popular/ recommended item. Unlike ION staff don’t even care to serve

I want to commend Wilson Tay for going above and beyond to provide the best possible customer experience I ever had. Mind you, I’ve been to multiple jewelry stores to hunt for the perfect ring and encountered some rude staff members (e.g : Goldheart) but Wilson was amazing! Thank you for being so friendly and patient!!

Enjoy Vivo City but Most Open after 10 - 11am ?

Pls improve the customer service at vivocity branch and need to welcome customer. Dont judge a book by its cover

I went to your Vivo City store looking to buy a platinum wedding ring, was told all rings in a particular cabinet was platinum. I liked your designs but noticed some of the tags had WG (White Gold) on them, I pointed this out and your staff member apologised. I left your store as I was only looking to have a look at other stores. A couple days later I returned with the intention to buy, this time, I was served by a different staff member. I again asked for platinum rings where she showed me 4 different ones which she told me were platinum. I found one I like which I purchased for SGD $1500. As she was cutting the tag off I noticed WG on the tag I questioned this where your staff member attempted to talk me into continuing with the purchase as “it looks the same and is a nice ring. I wanted platinum as I work with my hands and need durability. Your staff member then produced another ring which was platinum which was in no way similar to my original purchase. I asked for a refund where she was hesitant in doing but eventually gave me a refund. I ended up leaving and buying a ring from Malabar where I can’t fault the product or service.