Pandora ION Orchard - 2 Orchard Turn
4.1/5
★
based on 8 reviews
Contact Pandora ION Orchard
| Address : | Singapore 238801 |
| Phone : | 📞 +9 |
| Postal code : | 1-25 |
| Website : | https://sg.pandora.net/en |
| Categories : | |
| City : | Pandora ION Orchard |
| Description : | Jewelry chain featuring a variety of necklaces, rings, customizable charm bracelets & more. |
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Janet Ho on Google
★ ★ ★ ★ ★ Very helpful and attentive sales, also very patient and provide professional recommendation
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West Brook on Google
★ ★ ★ ★ ★ Inferior customer service, especially from male staff who stood there without assisting, or more of selective assistance provided (might be based on age/dressing). Moreover, he was confused when questioned about their own range of products. Didn't feel welcomed, minimal assistance on their products except being given a catalogue.
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Melissa FSJL on Google
★ ★ ★ ★ ★ I would like to express my great disappointment as I was at the shop last week with my mother. I was finding a match ring with my beloved mother and my fingers are bigger in size compared to my mothers. As a lady/customer I would expect an understanding and patient staff. However I encountered a staff named Auttajuk, she was really rude and a bit impatient upon serving us especially her tone of voice while talking to my mother as if my mother owed her a living. as I tried on the ring sized she was frustrated as the 1st ring she brought out was way to small for my size and she also mentioned that I have a "MEATY FINGER"?! is that even a way to describe a customer's finger? and are these the ways to treat your customers??
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Chee Yin Yeap on Google
★ ★ ★ ★ ★ I was served by Bow when visiting the outlet. She was so friendly and provided very good service. She deserve to be rated with 5 stars!
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amlm 29 on Google
★ ★ ★ ★ ★ Hi. Based on the review here cleary you guys need to work on your customer service. I went Ion Orchard few times just to buy presents for my loved ones, and most of the time I encountered rude and impatient staffs. When you ask them the bracelet is only here? They will told you ya then I went I went over other end have other selection. When i ask she/he will say ‘that one is small simple selection’ why can’t show me overall? Also when you need time to think and try cleary you can see their face not impatient. Like are you done face?
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Rachel Alison on Google
★ ★ ★ ★ ★ Staff was friendly and patient, managed to recommend me really nice pieces. Finally got my first Pandora piece! Will come again.
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Joyce Teng on Google
★ ★ ★ ★ ★ Excellent service from Yong Ying at the Ion outlet! I was looking to buy 3 charms and wasn’t sure which would be suitable. However, she was extremely patient and even provided me with great advice! I really appreciated her assistance and would definitely return to this outlet in the future! :-)
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Hannah Sabado on Google
★ ★ ★ ★ ★ Purchased my very first Pandora bracelet here and was assisted by Tony. In contrast to the reviews I've read so far, Tony's service is excellent. He was very patient as I chose the size of my bracelet and taking out a lot of charms for me to try on. In the middle of doing so, he even encountered some rude customers who were requesting something that's not SOP from Pandora but he handled the situation calmly and respectfully. He was very thorough in explaining how Pandora's warranty works and answered my questions patiently despite the store being so busy due to the sale they were having. Definitely recommend going to this store and finding Tony to assist you ? A bonus wouldn't hurt Tony so Pandora maybe you can come through with an incentive for him ?
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