Goldheart Jewelry, ION Orchard

went to a few jewellery shop to look for engagement ring and this shop is has the worst service. the filipino staff serving us was too lazy to even take out the ring I was looking at and can’t even be bothered to count the price for me after the discount. won’t recommend. honestly rather pay more for better selection and service at sk.

Service was excellent. Actually, we went there after lunch, to get my wife gold bracelet repaired. We end up bought another gold bracelet paid S$2,000 plus by my son. Wife birthday next week.

Very good selection of asian inspired gold jewelleries. Our sales representative Katrina was very good and helpful. They’ve sorted our tax refund online which was very handy. Highly recommended.

It was an awesome experience shopping at Goldheart Jewelry @ ION Orchard. Special mention to Jia Jia who was very welcoming and she really made sure we were well taken care of, and also that we would get what we wanted by the end of our shopping experience. We would definitely recommend to all our friends and family. Looking forward to more shopping experience with Goldheart @ ION. Thank you :)

Solid service by Zachary Lee . Appreciate his customer care & design recommendations. Professional setvice @ reasonable price

Nothing but praises for the excellent service that I received from both Derrick and Cecilia. I was undecided on which celestial item to purchase but both of them were very patient and detailed in explaining to me and providing options. Decided to top up after experiencing great service from them! Thank you.

I walked into Goldheart in the afternoon to take a look at the Mode916 gold designs. Later in the evening, I went back there with my sister to select some pieces, as I wish to trade in an older piece of gold. Both times Anna Marie attended to me and she was very patient and attentive throughout the consultation. Lincoln came to help out as he saw that Anna had to serve the both of us and we were selecting quite a number of pieces to try out. Overall, their service is great and the designs available in the store are modern with some classic ones too.

A fan of Goldheart jewellery as I find their prices rather reasonable! ?? Bought a tennis bracelet from their Ion outlet and love it very much! However, it was a little too long for my liking. Was given a 2 months grace period for complimentary shortening services but overtime, got lazy to head down again to shorten it and eventually exceeded the 2 months grace period. Recently, I went down to purchase a diamond ring and was served by Debbie. She was really lovely to help me clean the tennis bracelet that I bought previously, albeit not from her. She immediately noticed that it was way too long for my wrist and offered to shorten it for me. I was surprised that I was able to still shorten it for free although I bought it months ago. Additionally, she also suggested that the remaining links can be made into a pair of earrings or pendant at an extra cost - something which was not shared with me previously. I was really glad and am now a happy owner of a tennis bracelet and a beautiful pendant ☺️ Really happy with Debbie’s friendly and transparent services! Will definitely look for her again for future purchases! ??