Penhaligons Marina Bay Sands - Bayfront Ave
4.5/5
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based on 8 reviews
Contact Penhaligons Marina Bay Sands
Address : | Singapore 018956 |
Phone : | π +887 |
Categories : |
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Ayeza Ilano on Google
β β β β β I purchased 2 bottles of the portrait collection and Minger who have assisted me was so friendly and kind. She offered me an atomiser promotion for first time buyer and iβll be able to refill the 5ml bottle of any scent i want for 3 months! Thats an amazing deal! Today i came to refill my atomiser for the 2nd time, while browsing i heard a side comment from another sales assistant βhey i just refilled this one!β For real? Saying this in front of your customer? You can wait and say this after I left! I turned over and look at her she was shock to see that i was behind and thought i could have heard what she said which i did loud and clear! I kept my cool and ignore that. But thats not all, she given another comment saying βoh you looked stressed today?β Seriously? How rude! And yes! I got stressed out by your side comments by the way!
PS - Giving her customer service a 1 star and Minger 5 star.
Even though this happened i still love the brand and will still collect bottles on my wish list but will buy in another branch.
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JW on Google
β β β β β Had a private session with Lionel to discover more about Penhaligonβs scent. His service is exceptional! All of us definitely enjoyed our time at Penhaligon MBS because of him.
Please look for Lionel when you are there for a fragrance treat. He is going to brighten up your day.
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Eleanor Yeng on Google
β β β β β All I can say is that Iβm truly impressed by Lionel from the MBS outlet! Really knowledgeable & patient! Thank you for taking your time to recommend me the perfume thatβs suitable & also favorable to me!
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JM Atalian on Google
β β β β β This brand has been my current favorite and been coming back almost every other week. Found my signature scent for life in here. What actually blew me away and impressed me the most is the Impeccable service from MBS outlet. The attention to detail, skills and the patience of the staffs to assist in finding the suitable one for me is excellent. I truly love the top notch friendly and very professional customer service Iβve received from Lionel as well as Jen and Patrick. I Highly recommend to all. Thanks to them I don't mind spending an hour inside the store. haha
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sonia lee on Google
β β β β β Ms. Ayu deserves a thousand compliments. She was very attentive, friendly, pleasant and most importantly, SHE KNOWS her products. She was able to pick out scents for both my friend and i by just listening to our preferred profile/scent.
Will say am impressed.
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char spx on Google
β β β β β Went to Penhaligons MBS yesterday with my friends. Was served by Lionel and am extremely pleased with his service! He shared a lot about the brand, the scents and assisted us in choosing our perfumes. Even though we werenβt served by Ayu personally, she was also very friendly and helped us to pack our perfumes. What amazed me was that even though my friend who came along with us did not purchase from them, they still gave her a penhaligons cloth as a keepsake cause itβs cny.
Personally, weβve been to the ION store as well but the level of service is really different. I would definitely go back to the MBS store! Keep it up, MBS team! :)
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Ditta Triwidianti on Google
β β β β β Not just buying perfume here but the whole experience is amazing. Lionel is very helpful and knowledgeable. If perfumes are your thing, def a must.
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Grace Koh on Google
β β β β β Impeccable customer service from Lionel & Patrick at MBS outlet. Found my favourite scent there and will likely try out the other scent slowly to see what else I like. Perfect for gifting too! Brought a perfume and portrait discovery scent for my friendβs birthday and absolutely loving it.
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