Shenton Medical Group - Resorts World Sentosa

doctors are always empathetic, and gives proper consultation to patient. also take note of meds requirement if i need drowsy/non drowsy medicine. Thank you.

Walk in to the clinic..both staff..one male and one female...just continue chit chat and seems irritated when asking for Pre departure test services...very bad service indeed

This is a tucked away full facility clinic for COVID Swab Test. Getting to this clinic require some Indiana Jones’ skills! 1. Go to the Casino entrance at B1. 2. Take escalator descend to B2 - the clinic is at the carpark level. And staff is super helpful, a special shout out to Ms.Yani for being awesome.

I had a gout attack on Sunday and my neighbourhood clinics are closed. Shenton Medical@RWS came up in my Google search. I had my doubts after reading the negative reviews but still went ahead. The clinic is hidden in B2 carpark. I wouldn't have found it if I had not read the directions given by a couple of reviewers here. First proceed to the Casino entrance at B1. Then, turn left and there is an escalator to B2. I was in great pain. Thankfully, there wasnt any queue. The counter staff was manned by two malay men. They were polite and attentive. The consultation by Dr Lim was pretty thorough. He asked several questions about my medical history and advised me to change my drinking lifestyle which is the main cause of gout. I was treated with an injection. As I have gout attacks regularly, I requested for oral medication as a standby. Dr Lim obliged. Furthermore, I given 3 days of medical leave even though I told him I have to work tmr. I left with my gout pain under control and was able to enjoy my son's birthday celebration the rest of the day. This clinic is a life saver if you live in the South and need immediate medical attention on a Sunday.

Came over at 5:40pm. Was told by clinic staff registration closes at 5.30pm? Then don't state in website saying 6pm clinic close. Kids was having diarrhea and vomitting but was told that clinic have limited medical supplies for kids below 7 years old. Clinic staff is helpful as very disappointed we ain't able to visit the doctor for a better analysis/treatment for my child.

According to website, the clinic closes at 1pm for lunch. Called and spoke to a lady and she said the last patient is 12.30pm. I told her I have got an emergency and my wife needs help and we will be there in less than 15 minutes which is 12.45pm or earlier but she said sorry, come back at 2pm as they already had their appointments. What kind of clinic is this? What kind of ethics do they possess? Appointments and lunch breaks more crucial than treating patients?

Very bad experience in this clinic. Went high n Low for this secluded clinic at basement carpark (facing inside the carpark).when I reached with a super deep cut on my son knee, only the counter staff came to attend my son and told me likely need stitches and the doc don’t do stitches. The doc did not even bother to attend my son even we are at the clinic! Then I requested the counter staff to book a taxi for me (as we got lost twice, and they are in a better position to book the taxi with the location) , they said they don’t book. They got 3 counter staffs, and 2 patients only, all waiting to see doc. Not sure the exact reason why they can’t do for us, but I’m sure they don’t deserve to be front line workers as they lacked empathy. They rather spend their time to tell me to respect them than making the call for me. The services need to be improved! Not sure what kind of services u need from this clinic, but for sure, I rather travel out of sentosa to get better services and treatment with guaranteed facilities than coming to this clinic (after spending 20mins to find this clinic) and being told they can’t do this and that. Maybe the doc only serve patients that have cough fever flu or covid cases. If so, I can always get medicine off the shelf from Watson or pharmacy instead of spending x money on this useless clinic. Just my 2 cents so you won’t make waste trip

Bad experience, counter staff just ignore you when step onto clinic,ask you sit aside ,never take ic for registration, both staff was just chit chatting.Wait 30min for nothing. Cant believe it is Singapore medical group located in a Singapore 1st integrated resort. I can't imagine if border reopen, how a tourist need visit clinic urgently in a resort, spoil Singapore image. Clinic staff should train probably ???