Vitacare Family Clinic - #01-05 Vitacare Family Clinic
4/5
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based on 8 reviews
Contact Vitacare Family Clinic
Address : | Punggol Spectra, Singapore 824622 |
Phone : | π +8 |
Website : | http://www.vitacare-clinic.com/ |
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City : | Punggol Spectra |
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Chua Qiru on Google
β β β β β Went to perform health screening, Doc is very professional in taking blood sample (close to painless without any bruises). He answer all my queries patiently and even entertained queries on my fatherβs health for free. Very knowledgeable.
Fast turnaround for my health screening results also.
Highly recommended.
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Patria Chua on Google
β β β β β Went a few times that are not open on Sat morning. Called no ans., Google no updates. I hope they do keep their google updated.. so we already sick ppl, no need to go around punggol to look for clinic.
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Maria Arriola on Google
β β β β β This is my to go to clinic since it open up in Punggol Central. Drs shows impeccable professionalism. Thanks to the advice of Dr Chen, I've followed up an investigation with regards to my spinal issue. I've always believed that Doctors should be more compassionate towards their patients, this clinic is one of those that does. Keep up the good work.
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Kenneth Lee on Google
β β β β β Registration was not organised especially during peak hours.
For first timer there is already a queue outside but they are already registered.
Clinic staff still rely on calling our name and not a numbering system.
Hope the clinic can review and improve.
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Apple Lim on Google
β β β β β Dr Koh was excellent, very friendly and reassuring. Thorough consultation and clear advice on what to take note of. Great with kids too. Counter staff is pleasant and didn't have to wait too long on Sunday evening.
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Wan Ning Ng on Google
β β β β β Their closing hours say 10pm but in reality they close earlier and coldly turn away sick patients at 9.40pm. Terrible work ethic and deplorable service. Be sure to schedule your sickness early so you can actually receive help!
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Deepak S Bharadwaj on Google
β β β β β I'm extremely disappointed with this Clinic. I'm writing this review at 10.15 a.m. from outside the clinic on Wednesday morning. I'm here with my infant baby who had fever all night. By right this clinic is supposed to open to 1pm in the afternoon. But the front staff said the registration was closed for the day at 10am !! Basically, clinic timings is not followed.
I asked how can you close 3hrs before the scheduled closing time. I said I have an infant to care, But the staff was very cold. They said come back at 6pm or go another clinic. I even asked for appointment for 6pm. But they said, only walk in.
I said I hardly see 3 patients waiting outside, why is registration closed. And then she said the doctor needs to go another clinic. Extremly disappointed and cold. I even asked of she can give paracetamol for baby but the front staff said go and buy from NTUC..
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Chelsea Lim on Google
β β β β β Really polite and friendly frontline nurses at the reception and swabbing area. Dr Chen has been really patient throughout the consultation and remained professional as I was sharing my allergies, hence my natural aversion to certain medication. He really exudes compassion when I shared my allergies and even shared wellness tips on how to recover sooner - which I greatly appreciate, as I have several meetings lining up this week.
Despite this being my first visit and a rather short one, I really appreciate the genuine patient-first service rendered by the team, given of how busy the team must have been during such challenging times.
Thank you all so much and please keep up the excellent work!
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